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Grappone Honda - Service Center

Bow, NH

4.9
184 Reviews

184 Reviews of Grappone Honda - Service Center

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June 11, 2024

Always fast and efficient; I live the inspection video - gives you the confidence that they are really checking your car; they also replaced my bent license plate frame and bent back my plate that was distu More

by Billhc3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike G
Jun 12, 2024 -

Grappone Honda responded

Bill, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

May 10, 2024

Very polite. Nice waiting area. Effecient and correct about waiting time. Only place i have taken my car for service More

by ctracy1948
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
May 11, 2024 -

Grappone Honda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

May 09, 2024

Our service was performed on time and as promised. Everyone was great to deal with. More

by Mgubitose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grappone Internet Department
May 09, 2024 -

Grappone Honda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your service expectations. Thank you again for choosing Grappone Honda, we look forward to having you as one of our valued customers for many more years to come!

May 08, 2024

Always fast and efficient; convenient and comfortable waiting room; i love the inspection video they send! More

by Billhc3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
May 09, 2024 -

Grappone Honda responded

Bill, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Michael and our team, and we look forward to working with you again.

April 18, 2024

Great experience as always! ! Always friendly, professional and thorough and their pricing is fair. The best dealership I’ve ever worked with by far! More

by glenicel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grappone Internet Department, Ashley Morse, Jeff Cleveland
Apr 18, 2024 -

Grappone Honda responded

Thank you for choosing Grappone Honda. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

April 10, 2024

There is always great service from arrival to departure! Thanks for the video also! Many thanks to Stacey, also🙏🤩 More

by jfouch51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stacey
Apr 10, 2024 -

Grappone Honda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

April 06, 2024

We just purchased a certified pre-owned CRV EXL from another dealer because unfortunately Grappone didn't have stock of the year and mileage we were looking at. The other dealer gave us the wrong roof r More

by Sanchazer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Racko, Grappone Internet Department, Ashley Morse, Jeff Cleveland
Apr 08, 2024 -

Grappone Honda responded

Thank you for choosing Grappone Honda. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

April 04, 2024

Grappone Honda is one of the most organized and customer-focused dealerships I’ve ever interacted with. Each time that I have my car serviced, they treat me with enormous respect and courtesy. Toda More

by danielmolloy4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stacey Murray
Apr 04, 2024 -

Grappone Honda responded

Hello Daniel: Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

March 13, 2024

I found the entire Grappone staff to be kind, efficient, knowledgeable, courteous and excellent to deal with. Many thanks, Dorothy Halligan More

by dottiehal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Post
Mar 13, 2024 -

Grappone Honda responded

Thank you for your kind review, Dorothy! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Grappone Honda.

March 12, 2024

They took very good care of me for what I needed for my CR-V. I was very happy with the service that I received. More

by kidd8764
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Cleveland
Mar 12, 2024 -

Grappone Honda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Grappone Honda to be a positive one. Please don't hesitate to reach out if you need anything else.

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