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Grappone Honda - Service Center

Bow, NH

4.9
180 Reviews

180 Reviews of Grappone Honda - Service Center

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February 04, 2024

Always a good experience would recommend the dealership to anyone always go the extra mile More

by Yellobff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Morse
Feb 05, 2024 -

Grappone Honda responded

Thanks for sharing about your experience with Grappone Honda. We appreciate your business and hope to see you again soon!

January 27, 2024

I came to this dealership because they support NH LAKES. I have been very happy with the service. More

by Shirley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grappone Internet Department, Ashley Morse, Jeff Cleveland
Jan 28, 2024 -

Grappone Honda responded

Thank you, Shirley! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Grappone Honda.

January 26, 2024

I went in to detect the reason for my CRV battery drain. After an hour I was told it was a parasite that would take 1-3 hours to detect. I requested to speak with the tech which was reluctantly allowed.$22 More

by ace
Recommend Dealer
No
Employees Worked With
michael torino Christopher R...
Jan 31, 2024 -

Grappone Honda responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

January 18, 2024

I received courteous prompt service Kyle my service rep kept me inform through the entire process Very satisfied customer More

by Tabby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grappone Internet Department, Ashley Morse, Jeff Cleveland
Jan 19, 2024 -

Grappone Honda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Grappone Honda.

January 09, 2024

Grappone was there for me recently when I had a very unique incident occur with my car. They went above and beyond to help me rectify the situation and I was always remember them for their kindness. F More

by Happy Honda Driver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Becky, Michael, Aaron
Jan 09, 2024 -

Grappone Honda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Grappone Honda, we look forward to having you as one of our valued customers for many more years to come!

January 02, 2024

Friendly as can be, honest, detailed, courteous, professional. Their prices are fair and they don’t try to sell you anything you don’t need. Best car dealership I’ve ever dealt with by far. More

by bradillian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff, Mike, Bruce
Jan 02, 2024 -

Grappone Honda responded

Brad, Thanks for sharing about your experience with Grappone Honda. We appreciate your business and hope to see you again soon!

December 29, 2023

Shoutout to Mike, Kyle the service crew for their kindness and help with my car! More

by N8Welton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike, Kyle, Bruce, Andrew (I think Josh also and whoever test drove my car after the battery reset dashboard light thing)
Dec 30, 2023 -

Grappone Honda responded

Thanks for sharing about your experience with Mike and our team here at Grappone Honda. We appreciate your business and hope to see you again soon!

December 19, 2023

Service took the time they said it would. No extra time spent. Car runs fine and especially like the video that shows what they worked on. Highly recommended Honda of Bow NH More

by Dondefreest935
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Morse
Dec 20, 2023 -

Grappone Honda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Grappone Honda.

December 16, 2023

When I got there, they were very polite. I went to check in and I will have to say he said my car would be done at a certain time and it was right around that time so very pleasant experienc More

by Mattnick879
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grappone Internet Department, Ashley Morse, Jeff Cleveland
Dec 17, 2023 -

Grappone Honda responded

Thanks for sharing your thoughts about your experience with Grappone Honda. We appreciate your business and hope to see you again soon!

December 07, 2023

Alway’s great customer service. Love the video’s that are sent to my phone More

by Aname60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
Dec 07, 2023 -

Grappone Honda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Grappone Honda.

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