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Grappone Honda - Service Center

Bow, NH

4.9
184 Reviews

184 Reviews of Grappone Honda - Service Center

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March 08, 2024

Curtious, respectful and timely. Very pleasant experience. All the people that I came into contact with were professional More

by Lorrainestetson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
Mar 08, 2024 -

Grappone Honda responded

Thank you for the kind words for our service department, Lorraine! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

March 01, 2024

Quick, easy, and painless. Dealing with Grappone Honda, Bow, NH is seamless. I have leased my current vehicle there, and the service is great. I also bought my tires there and More

by gthompson21781
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
Mar 01, 2024 -

Grappone Honda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

February 26, 2024

Good experience. Took the car right in and finished promptly. Explained everything Service was excellent Would be great if they could add a car wash to t More

by anniejenu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Do not know
Feb 26, 2024 -

Grappone Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

February 23, 2024

Best service ever! Video of the overall mechanical functioning of the car was very impressive! As I mentioned to Mike, it sets you apart from the rest! More

by Emmercurio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike in service
Feb 25, 2024 -

Grappone Honda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Grappone Honda to be a positive one. Please don't hesitate to reach out if you need anything else.

February 04, 2024

Always a good experience would recommend the dealership to anyone always go the extra mile More

by Yellobff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Morse
Feb 05, 2024 -

Grappone Honda responded

Thanks for sharing about your experience with Grappone Honda. We appreciate your business and hope to see you again soon!

January 27, 2024

I came to this dealership because they support NH LAKES. I have been very happy with the service. More

by Shirley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grappone Internet Department, Ashley Morse, Jeff Cleveland
Jan 28, 2024 -

Grappone Honda responded

Thank you, Shirley! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Grappone Honda.

January 26, 2024

I went in to detect the reason for my CRV battery drain. After an hour I was told it was a parasite that would take 1-3 hours to detect. I requested to speak with the tech which was reluctantly allowed.$22 More

by ace
Recommend Dealer
No
Employees Worked With
michael torino Christopher R...
Jan 31, 2024 -

Grappone Honda responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

January 18, 2024

I received courteous prompt service Kyle my service rep kept me inform through the entire process Very satisfied customer More

by Tabby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grappone Internet Department, Ashley Morse, Jeff Cleveland
Jan 19, 2024 -

Grappone Honda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Grappone Honda.

January 09, 2024

Grappone was there for me recently when I had a very unique incident occur with my car. They went above and beyond to help me rectify the situation and I was always remember them for their kindness. F More

by Happy Honda Driver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Becky, Michael, Aaron
Jan 09, 2024 -

Grappone Honda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Grappone Honda, we look forward to having you as one of our valued customers for many more years to come!

January 02, 2024

Friendly as can be, honest, detailed, courteous, professional. Their prices are fair and they don’t try to sell you anything you don’t need. Best car dealership I’ve ever dealt with by far. More

by bradillian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff, Mike, Bruce
Jan 02, 2024 -

Grappone Honda responded

Brad, Thanks for sharing about your experience with Grappone Honda. We appreciate your business and hope to see you again soon!

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