Grappone Honda - Service Center
Bow, NH
180 Reviews of Grappone Honda - Service Center
I went in to detect the reason for my CRV battery drain. After an hour I was told it was a parasite that would take 1-3 hours to detect. I requested to speak with the tech which was reluctantly allowed.$22 After an hour I was told it was a parasite that would take 1-3 hours to detect. I requested to speak with the tech which was reluctantly allowed.$225 later they unplugged the remote starter. I received a job order from the "complimentary" engine check. They said my transmission fluid needed changing at 70,000 when it is really 90,000mi. both rear and front brakes and rotors were at 2-3 and needed changing. my mechanic inspected and said 5-7 for thickness, another 15-20,000miles. and they found a mice nest in the blower fan, and did not remove it because there is a "fee". They already charge $170/hr. and if they were in there already why would you not? My local mechanic removed a RAT from the engine compartment of my truck and removed it as part of the service. Not excited about the dealership "finding" service that is not needed and NOT providing it when they are getting paid because they can muster a "fee" for that. More
Grappone was there for me recently when I had a very unique incident occur with my car. They went above and beyond to help me rectify the situation and I was always remember them for their kindness. F unique incident occur with my car. They went above and beyond to help me rectify the situation and I was always remember them for their kindness. Felt nice to be treated like a human first and customer second. More
Friendly as can be, honest, detailed, courteous, professional. Their prices are fair and they don’t try to sell you anything you don’t need. Best car dealership I’ve ever dealt with by far. professional. Their prices are fair and they don’t try to sell you anything you don’t need. Best car dealership I’ve ever dealt with by far. More
Service took the time they said it would. No extra time spent. Car runs fine and especially like the video that shows what they worked on. Highly recommended Honda of Bow NH No extra time spent. Car runs fine and especially like the video that shows what they worked on. Highly recommended Honda of Bow NH More
When I got there, they were very polite. I went to check in and I will have to say he said my car would be done at a certain time and it was right around that time so very pleasant experienc I went to check in and I will have to say he said my car would be done at a certain time and it was right around that time so very pleasant experience. More