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Grappone Honda - Service Center

Bow, NH

4.9
180 Reviews

180 Reviews of Grappone Honda - Service Center

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December 01, 2023

Grappone Honda personnel have been courteous and professional. I recently purchased a used HR-V. It only had a 3-month warranty, but when a gauge cluster that operates the dashboard malfunctioned, t More

by Bill from Barnstead
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corine Choice
Report | Print
Dec 03, 2023 -

Grappone Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

November 29, 2023

very professional and delivered one stated time. would recommend to friends and family. Very satisfied. More

by Rpc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
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Nov 30, 2023 -

Grappone Honda responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Grappone Honda!

November 08, 2023

Reliable workmanship, well trained mechanics, knowledgeable and friendly service staff make Grappone Honda a top notch dealership. They do good work and stand behind it. More

by p.shagoury
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grappone Internet Department
Report | Print
Nov 08, 2023 -

Grappone Honda responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Grappone Honda!

October 27, 2023

Very satisfied with the service replacing the tie rod linkages. The road noise has disappeared! More

by dlabonte01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know who performed the service
Report | Print
Oct 30, 2023 -

Grappone Honda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

October 19, 2023

Very organized, super helpful people. Nice facility, plenty of space in the waiting room. Free inspection! More

by cary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Torino
Report | Print
Oct 20, 2023 -

Grappone Honda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Grappone Honda, we look forward to having you as one of our valued customers for many more years to come!

October 12, 2023

Always friendly and courteous service. Nice clean waiting area with snacks thoughtfullly left for customers. More

by Njcipriano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grappone Internet Department, Ashley Morse, Jeff Cleveland
Report | Print
Oct 13, 2023 -

Grappone Honda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Grappone Honda, we look forward to having you as a valued customer for many years to come!

September 26, 2023

They have always taken such good care of my Honda! ! Let me know what it needs, if it is urgent or if it can wait and provides pricing before work begins. I am so happy with them, when I moved to Ports More

by Taramarie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Report | Print
Sep 27, 2023 -

Grappone Honda responded

Thank you, Taramarie! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Grappone Honda.

September 21, 2023

Recall service for my car was very convenient with pickup and delivery. Video of inspection was very interesting. More

by kristina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julie. Becky
Report | Print
Sep 22, 2023 -

Grappone Honda responded

Kristina, thank you for choosing Grappone Honda. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

September 15, 2023

We have leased 4 cars with Grappone and have serviced all of them there. They are professional and excellent to deal with More

by Maryannbarnsley
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Cleveland
Report | Print
Sep 17, 2023 -

Grappone Honda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

September 13, 2023

Very friendly and professional and timely. Also provided driver pick up and return. Very happy with them More

by Tomats
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Cleveland
Report | Print
Sep 13, 2023 -

Grappone Honda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Grappone Honda to be a positive one. Please don't hesitate to reach out if you need anything else.

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