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Grappone Honda - Service Center

Bow, NH

4.9
184 Reviews

184 Reviews of Grappone Honda - Service Center

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December 29, 2023

Shoutout to Mike, Kyle the service crew for their kindness and help with my car! More

by N8Welton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike, Kyle, Bruce, Andrew (I think Josh also and whoever test drove my car after the battery reset dashboard light thing)
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Dec 30, 2023 -

Grappone Honda responded

Thanks for sharing about your experience with Mike and our team here at Grappone Honda. We appreciate your business and hope to see you again soon!

December 19, 2023

Service took the time they said it would. No extra time spent. Car runs fine and especially like the video that shows what they worked on. Highly recommended Honda of Bow NH More

by Dondefreest935
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Morse
Report | Print
Dec 20, 2023 -

Grappone Honda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Grappone Honda.

December 16, 2023

When I got there, they were very polite. I went to check in and I will have to say he said my car would be done at a certain time and it was right around that time so very pleasant experienc More

by Mattnick879
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grappone Internet Department, Ashley Morse, Jeff Cleveland
Report | Print
Dec 17, 2023 -

Grappone Honda responded

Thanks for sharing your thoughts about your experience with Grappone Honda. We appreciate your business and hope to see you again soon!

December 07, 2023

Alway’s great customer service. Love the video’s that are sent to my phone More

by Aname60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
Report | Print
Dec 07, 2023 -

Grappone Honda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Grappone Honda.

December 01, 2023

Grappone Honda personnel have been courteous and professional. I recently purchased a used HR-V. It only had a 3-month warranty, but when a gauge cluster that operates the dashboard malfunctioned, t More

by Bill from Barnstead
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corine Choice
Report | Print
Dec 03, 2023 -

Grappone Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

November 29, 2023

very professional and delivered one stated time. would recommend to friends and family. Very satisfied. More

by Rpc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
Report | Print
Nov 30, 2023 -

Grappone Honda responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Grappone Honda!

November 08, 2023

Reliable workmanship, well trained mechanics, knowledgeable and friendly service staff make Grappone Honda a top notch dealership. They do good work and stand behind it. More

by p.shagoury
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grappone Internet Department
Report | Print
Nov 08, 2023 -

Grappone Honda responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Grappone Honda!

October 27, 2023

Very satisfied with the service replacing the tie rod linkages. The road noise has disappeared! More

by dlabonte01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know who performed the service
Report | Print
Oct 30, 2023 -

Grappone Honda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

October 19, 2023

Very organized, super helpful people. Nice facility, plenty of space in the waiting room. Free inspection! More

by cary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Torino
Report | Print
Oct 20, 2023 -

Grappone Honda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Grappone Honda, we look forward to having you as one of our valued customers for many more years to come!

October 12, 2023

Always friendly and courteous service. Nice clean waiting area with snacks thoughtfullly left for customers. More

by Njcipriano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grappone Internet Department, Ashley Morse, Jeff Cleveland
Report | Print
Oct 13, 2023 -

Grappone Honda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Grappone Honda, we look forward to having you as a valued customer for many years to come!

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