Grappone Mazda

$500 more than what was advertised The price that is listed on Grappone Mazdas website for the 2015 CX-5 When I went to purchase the vehicle at that price I was first told that was The price that is listed on Grappone Mazdas website for the 2015 CX-5 When I went to purchase the vehicle at that price I was first told that was the true price and that I also qualify for a $500 college grad rebate. I brought up the 0% financing that I knew Mazda was offering and it was verified to me that yes, it is available. Hours later as we were getting the financing ready I received a phone call from Jen, the salesperson that I had been dealing with. We were doing the financing now because I live over 3 hours away and would be coming to NH, only to purchase this vehicle and did not want to be there any longer than necessary. Jen informed me that the price was $500 more than the price we had discussed earlier if I wanted to do the 0% financing. We discussed that this was not noted anywhere on the website and Jen, agreed that it was not on the webpage and that it should be. Jen expressed that the website was misleading and that I was not the only one who has been deceived by the website and asked that I express my experience so that it may be passed along and changed for future awareness. I also expressed that I felt very misled. Advertising this CX-5 online at $27,465 and $27,465 only being the sale price apparently under a very specific set of circumstances that is NOT noted anywhere on the webpage is false advertising. I will be sending a copy of this document, screenshots of the Grappone Mazda webpage, and everyone’s contact information involved to the Federal Trade Commission I want to not that Jen was very nice to deal with and if she could of helped more, she would of. It was just a situation that was out of her hands. More

For months i was searching for a new car at the right price. Often times I solicited Grappone Ford Mazda for price quotes on cars. I really didn't plan on buying from there due to the distance from my ho price. Often times I solicited Grappone Ford Mazda for price quotes on cars. I really didn't plan on buying from there due to the distance from my home. But Ashley was always friendly and responsive on the phone and email. Eventually when the time was right thy offered the best price on a 2012 Mazda 3. When i showed up earlier then my appointment the salesmen where quick to respond and get the process moving. They honored the quote from Ashley and didn't try to up sell me at all. They even found me an great rate on financing so that I could leave with the car that day. Everyone was friendly and helpfull. If i have any complaints it did take a long time to get the car ready for delivery on a saturday. More

Grappone was prompt on their communication and were extremely helpful when I went to their dealership. Ruth and the manager Jeff were both courteous and very patient with us. They have good deals and a extremely helpful when I went to their dealership. Ruth and the manager Jeff were both courteous and very patient with us. They have good deals and added incentives like ski passes for customers. I highly recommend going to Grappone and given future needs would do business with them again. More

I have bought five Ford Products from four different dealerships and this was by far the best experience. The pricing was straight forward and very competitive. The dealership makes customers feel welco dealerships and this was by far the best experience. The pricing was straight forward and very competitive. The dealership makes customers feel welcome as they enjoy a comfortable atmosphere. Diana Dutcher, the sales representative likewise was the best at explaining options and going the extra mile to make my experience very special. I appreciated her exhaustive knowledge of the products and her enthusiastic drive to make the customer happy. I will definetly be back for future vehicle purchases. More

Diana has been so helpful throughout the entire process. I knew that I wanted a Mazda 3 when I went to visit her, but she showed the pros and cons of each model and let me drive each one. I was orignially g I knew that I wanted a Mazda 3 when I went to visit her, but she showed the pros and cons of each model and let me drive each one. I was orignially going to purchase a new car, however she found the PERFECT used Mazda 3 for me that fit my budget even better. Since purchasing the car 2 months ago, Diana has still been available to answer and questions I have had. She is very friendly and prompt to respond. I was nervous about purchasing a new car for the first time alone and only being 22, however Diana made me feel very comfortable and did not pressure me into anything. She gave me the time and resources I needed to make the best decision for myself. More

Diana was great. She knew her vehicles. She was friendly and made the process stress free. I would recommend her to friends and family. We did a lot of research on line on the mazda 5 but once in it it and made the process stress free. I would recommend her to friends and family. We did a lot of research on line on the mazda 5 but once in it it just didn't feel right. Diana opened the mazda 3's and 6's and gave us plenty of time and space to get a look and feel for the different vehicles. She then gave us the chance to drive them if we wished. I loved the mazda 3 (2.5) The trade in was fair. The price was competitive and she helped us navigate the process with patience and understanding. Thanks to Diana probably the best car buying experience I have had. More

Walking into Grappone immediately made me feel welcome and cared for. I was veryy impressed with Scott's ability to sell me a car while still considering my personal feelings, safety, and success. I wou and cared for. I was veryy impressed with Scott's ability to sell me a car while still considering my personal feelings, safety, and success. I would most definitely reccomend this dealer to anyone. More

I stopped in to Grappone one day just "looking" at Mazda 6 and that was when I met Dacre Bush, He was very kind, courteous and did not make me feel pressured AT ALL...Which I "looking" at Mazda 6 and that was when I met Dacre Bush, He was very kind, courteous and did not make me feel pressured AT ALL...Which I am very thankful for..... I did purchased the car and the transaction was very smooth, Everyone was extremely friendly...He has followed up with me in the weeks since the purchase and has quickly responded back to me with some questions that I had...I will be recommending Grappone and Dacre Bush to all my friends and family!!!! Thank you.....I LOVE MY CAR!!!:-) More