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Grappone Mazda

Concord, NH

Overview
Reviews
Vehicles
5.0
51 Reviews
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134 Manchester St

Concord, NH

03301

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Showing 51 reviews

February 15, 2026

A very enjoyable experience. The salesman was incredibly helpful and it was clear he wanted the best deal for me. More

by Kathryn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Bisson
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Feb 17, 2026 -

Grappone Mazda responded

We’re so glad you had an enjoyable experience and felt supported throughout the process. Our goal is always to help you find the right vehicle at the best possible value, with guidance that feels genuine and helpful. We truly appreciate you choosing Grappone and taking the time to leave a review. If there’s ever anything you need, we’re here for you.

February 10, 2026

Matt was organized and knowledgeable. Pleasure to deal with and made the whole buying process seamless. More

by Bsslevinbrian
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Collins
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Feb 17, 2026 -

Grappone Mazda responded

Thank you for the kind words! We’re so glad to hear Matt made your experience seamless. Being organized, knowledgeable, and easy to work with is exactly what we strive for, and it’s great to know that came through during your visit. We truly appreciate you choosing Grappone and taking the time to share your experience. Enjoy your new vehicle, and please don’t hesitate to reach out if there’s ever anything you need.

February 09, 2026

Nice outdoor lot, easy to maneuver around. Showroom was very nice . Not a fan of sitting on high chairs doing business on the floor. I’d prefer an office when I’m spending a lot of money. Ea More

by saprea1129
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Meleek?? I apologize for not getting your name right. Tall , short dark hair,
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Feb 17, 2026 -

Grappone Mazda responded

Thank you for taking the time to share such thoughtful feedback. We’re glad to hear you found the lot easy to navigate and the showroom welcoming, and that our team was pleasant and quick to assist you. Getting you connected with your Product Specialist within minutes is exactly the kind of experience we aim to provide. We also truly appreciate your perspective on the seating and workspace setup. We understand that comfort matters, especially when making a significant purchase. Your feedback is valuable, and we’ll be sure to share it with our team as we continually look for ways to improve the guest experience. Thank you for choosing Grappone. We’re grateful for the opportunity to serve you and are here if you ever need anything.

February 08, 2026

I had a great experience with Grappone Mazda. It was a great dealership with great customer service! More

by eichase22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Miasar
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Feb 17, 2026 -

Grappone Mazda responded

We’re so glad to hear you had a great visit at Grappone Mazda and that our team delivered the level of customer service we strive for every day. Creating a welcoming, helpful environment is so important to us.

February 05, 2026

Super friendly, from when we were greeted as we entered, through sales and financing. Low pressure, clear information, helpful and kind. Everyone was simply lovely, especially Miasar, our salesperson. He More

by amiejames1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Miasar, Carol
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Feb 17, 2026 -

Grappone Mazda responded

Thank you so much for the thoughtful review! We’re so glad you felt welcomed from the moment you walked in through sales and financing. That low-pressure, clear, and kind experience is exactly what we strive for every day. We’ll be sure to share your kind words with Miasar. It’s wonderful to hear he helped you find the perfect car and made the process smooth from start to finish. In and out in three hours and driving home happy is what we love to see. Thank you for choosing Grappone. We’re here for you anytime you need us!

February 01, 2026

Phenomenal experience at Grappone! Josh was amazing and incredibly knowledgeable about the vehicle and Courtney was super easy to work with and incredibly accommodating! More

by Randy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh, Courtney
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Feb 17, 2026 -

Grappone Mazda responded

We’re so glad to hear Josh and Courtney made your experience such a great one. Having a knowledgeable, accommodating team makes all the difference, and we’re proud they were able to provide that for you. We truly appreciate you choosing Grappone and taking the time to share your experience. If there’s ever anything you need, we’re always here to help!

February 01, 2026

Great experience and I HATE buying cars. Tim was fantastic to work with, we got it all done in one day, no meet my manager”, no price haggling and no annoying upselling. VERY glad we came he More

by amydoolanroy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim, Justin and the team leader (can’t remember!)
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Feb 17, 2026 -

Grappone Mazda responded

Thank you for sharing this — especially knowing you don’t love the car buying process, that means a lot to us. We’re so glad Tim made it a smooth, straightforward experience and that you were able to get everything done in one day. Our goal is always to keep things simple, transparent, and respectful of your time, without the pressure or back-and-forth that so many people expect. We’re honored you chose to make the trip to see us, and we’re VERY glad you did too. If you ever need anything down the road, our team is here for you.

February 01, 2026

As always, the customer service was friendly and professional. I highly recommend this dealership to anyone seeking a new vehicle. More

by Don Ager
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Collins
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Feb 17, 2026 -

Grappone Mazda responded

We love to hear that you had a positive expereince with our team and can't wait to see you in the future!

February 01, 2026

Danielle, Greg, and the rest of the staff were amazing! We were in and out in about 4 hours with our new car, on a SATURDAY! Very impressed with this location and the great service. 10/10 would recommend. More

by Patricia Johnson-Tatelbaum
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Danielle, Greg
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Feb 17, 2026 -

Grappone Mazda responded

Thank you so much for the 10/10 recommendation! We’re so glad to hear Danielle, Greg, and the rest of the team made your Saturday visit such a positive experience. We know your time is valuable, especially on the weekend, so it’s great to hear everything went smoothly and efficiently while still delivering the level of service you deserve. Congratulations on your new car, and thank you for choosing Grappone. If there’s ever anything you need down the road, we’re here for you!

December 17, 2025

Patrick was the best and his customer service skills were spot on. If I had any questions he answered them right away. Patrick is the best! More

by tara1gorski
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patrick
Report | Print
Dec 23, 2025 -

Grappone Mazda responded

Thank you for your kind words and 5-star review!

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