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Grappone Mazda

Concord, NH

5.0
88 Reviews
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134 Manchester St

Concord, NH

03301

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Showing 88 reviews

April 01, 2026

Matt at Grappone Mazda made my impulse "birthday" purchase a breeze! He understood what I explained I was looking for and made the whole experience of car buying something enjoyable! More

by Kali
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Matt (and a few others I was introduced to, but ADHD pushed names out of my memory).
Apr 02, 2026 -

Grappone Mazda responded

Thank you so much for the kind words! We’re glad Matt was able to make your birthday purchase such a smooth and enjoyable experience. It’s great to hear he really listened and helped you find exactly what you were looking for. Enjoy your new vehicle, and happy birthday!

April 01, 2026

Salesperson (Josh) was professional, pleasant, and knowledgeable. Pleasant atmosphere, good products (our second Mazda). No complaints. More

by Dlamp58
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh
Apr 01, 2026 -

Grappone Mazda responded

Thank you for the thoughtful review! We’re glad to hear Josh took great care of you and that you felt comfortable throughout your visit. We truly appreciate your continued trust in us, and congratulations on your second Mazda!

April 01, 2026

Josh was great as was everyone else I dealt with at Grappone. I was able to have all questions answered quickly and fully and the whole buying process was quick and smooth. More

by kl
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Josh
Apr 01, 2026 -

Grappone Mazda responded

Thank you for your kind words! We’re glad Josh and the rest of the team made your experience a great one. It’s great to hear everything felt quick, smooth, and well explained. We appreciate you choosing Grappone.

March 30, 2026

Our Sales person, Matt, was terrific to work with. Honestly the ease of working with Matt is one of the major reasons we did business with Grappone. More

by coachdon10
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Matt Collins
Apr 01, 2026 -

Grappone Mazda responded

Thank you for sharing this! We’re glad to hear Matt made the experience such a positive one for you. It means a lot to know that played a big part in your decision to work with us. We truly appreciate it.

March 30, 2026

From start to finish the entire experience was seamless and enjoyable. Most car buying experiences (specifically at a dealership) can be overwhelming and stressful and this was my first time buying a car f More

by Becky Scrocca
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Miasar AI Samaraee
Apr 01, 2026 -

Grappone Mazda responded

Thank you for taking the time to share this. We’re really glad your first dealership experience felt comfortable and straightforward. It’s great to hear the team gave you the space you needed, kept things smooth, and followed through on the details. We truly appreciate your trust in us and look forward to being here when you’re ready for your next vehicle.

March 29, 2026

Everyone we dealt with were very helpful and knowledgeable. The whole process was easy and was not stressful at all. Would definitely recommend Grappone’s to anyone looking to buy/lease a car. More

by kknowles1965
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh Newhook
Mar 30, 2026 -

Grappone Mazda responded

Thank you for sharing your experience! We’re so glad to hear our team was helpful and knowledgeable throughout the process. Making things easy and stress-free is always our goal. We truly appreciate your recommendation and are grateful you chose Grappone!

March 29, 2026

Have had great sales and service experience with Grappone over many years and multiple car purchases. More

by jayzax7232
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Bisson
Mar 30, 2026 -

Grappone Mazda responded

Thank you for your continued trust and loyalty over the years! It means a lot to us that you’ve chosen Grappone for multiple purchases and service visits. We’re grateful for the opportunity to be part of your automotive journey and look forward to many more great experiences together!

March 29, 2026

Bought a Hyundai through Grappone, daughter leased one, then purchased one. Referred a friend to them who bought a car. Now we just purchased another. Great staff all around and up front pricing. So I don' More

by Joe b
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh and the lovely Karen
Mar 30, 2026 -

Grappone Mazda responded

Thank you for sharing your experience with us over the years! It means a lot to see your whole family and even your friends choosing Grappone. We’re glad the straightforward, upfront pricing made the process easier and more comfortable. That’s exactly what we aim for. We truly appreciate your continued trust and support!

March 28, 2026

Grappone is a wonderful, inviting dealership that feels like visiting with friends or family. More importantly, their relaxed environment and transparent pricing makes car shopping a stress free enjoyable More

by APG
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Collins
Mar 30, 2026 -

Grappone Mazda responded

Thank you for such a thoughtful review! We’re so glad to hear the experience felt welcoming and relaxed. That’s exactly the environment we work to create. It’s great to know the transparent pricing helped make your visit stress free and enjoyable. We appreciate the recommendation for Matt as well and will be sure to share your kind words with him. Thank you for choosing Grappone!

March 27, 2026

This was my first time at grappone Mazda. I went in with an idea of what I wanted, and Danielle showed me a few options that suited my wants/needs. After visiting, I decided to give it a few More

by Danny
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Danielle
Mar 27, 2026 -

Grappone Mazda responded

Thank you for giving us a try and for sharing your experience. We’re glad Danielle could help you find the right fit and that everything felt easy and pressure-free. Enjoy your new CX-5, and we appreciate the recommendation!

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