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Grappone Mazda

Concord, NH

5.0
67 Reviews
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134 Manchester St

Concord, NH

03301

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Showing 67 reviews

February 23, 2026

I was treated with respect. The information that I was given was accurate and consistent. The sales person listen to my needs. More

by mdbruss17
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Miasar
Feb 24, 2026 -

Grappone Mazda responded

Thank you for sharing your experience! We’re so glad to hear you felt respected, well informed, and truly listened to throughout the process. We appreciate you choosing us and look forward to seeing you again down the road.

February 21, 2026

I had an amazing experience at Grappone Mazda! I worked with Danielle to secure my 2026 Mazda3 Hatchback, and the entire process was seamless from start to finish. Danielle began working with me b More

by tanyalpinard
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Danielle
Feb 24, 2026 -

Grappone Mazda responded

Thank you so much for the thoughtful review! We’re thrilled to hear Danielle made the entire process seamless and stayed patient and attentive every step of the way. It means a lot to know you felt supported in finding your dream Mazda3 Hatchback. Congratulations on the new ride, and thank you for choosing Grappone Mazda. We look forward to seeing you again down the road!

February 20, 2026

I Found the staff to be very professional and helpful that helped me to decide to buy a Mazda. Very knowlegable about the products. More

by ronsldb
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh
Feb 24, 2026 -

Grappone Mazda responded

Thank you for sharing your experience! We’re glad to hear our team’s professionalism and product knowledge helped you feel confident in choosing a Mazda. We truly appreciate you choosing us and look forward to seeing you again down the road.

February 19, 2026

Tim and everyone I interacted with at Grappone Mazda was friendly, helpful, and not pushy. I was specifically looking for a used Honda HR-V EX, 2019 or newer. After test driving a 2021, I signed the deal an More

by thedanmancan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim
Feb 24, 2026 -

Grappone Mazda responded

Thank you for sharing your experience! We’re so glad to hear Tim and the team were friendly, helpful, and never pushy while you found the right HR-V. It’s great to know our upfront pricing and the condition of the vehicle made the decision easy. We truly appreciate you choosing us and hope you continue loving your new ride!

February 16, 2026

Appreciate the sales team who worked hard and fixed a mixup and made things right In the end. So from sales, finance, and service this is a top notch dealership.Thank you! More

by Tom Baron
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh, Justin
Feb 17, 2026 -

Grappone Mazda responded

Thank you for sharing this. We truly appreciate your patience while our team worked through the mix-up. Making things right matters, and we’re glad our sales, finance, and service teams came together to deliver the experience you deserved in the end. Your recognition means a lot to all of us. Thank you for choosing Grappone and for giving us the opportunity to earn your trust. If there’s ever anything you need, we’re here for you.

February 16, 2026

The entire team at Grappone Mazda was awesome. They were able to locate the exact cx90 that my wife wanted at another dealership and got it relocated very quickly. Josh Newhook was so pleasant to More

by Mare Lewis
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh newhook, Justin Diamond, Carol
Feb 17, 2026 -

Grappone Mazda responded

Thank you for such a thoughtful review! We’re so glad our team at Grappone Mazda was able to track down the exact CX-90 your wife wanted and get it here quickly. Finding the right vehicle matters, and it’s great to hear Josh made the process pleasant and focused on what you wanted, without steering you in another direction. That’s exactly the experience we aim to provide — helpful, respectful, and centered around your needs. We truly appreciate you giving us the opportunity for your first purchase with Grappone Mazda, and your recommendation to friends means a great deal to us. If you ever need anything, we’re here for you.

February 15, 2026

A very enjoyable experience. The salesman was incredibly helpful and it was clear he wanted the best deal for me. More

by Kathryn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Bisson
Feb 17, 2026 -

Grappone Mazda responded

We’re so glad you had an enjoyable experience and felt supported throughout the process. Our goal is always to help you find the right vehicle at the best possible value, with guidance that feels genuine and helpful. We truly appreciate you choosing Grappone and taking the time to leave a review. If there’s ever anything you need, we’re here for you.

February 10, 2026

Matt was organized and knowledgeable. Pleasure to deal with and made the whole buying process seamless. More

by Bsslevinbrian
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Collins
Feb 17, 2026 -

Grappone Mazda responded

Thank you for the kind words! We’re so glad to hear Matt made your experience seamless. Being organized, knowledgeable, and easy to work with is exactly what we strive for, and it’s great to know that came through during your visit. We truly appreciate you choosing Grappone and taking the time to share your experience. Enjoy your new vehicle, and please don’t hesitate to reach out if there’s ever anything you need.

February 09, 2026

Nice outdoor lot, easy to maneuver around. Showroom was very nice . Not a fan of sitting on high chairs doing business on the floor. I’d prefer an office when I’m spending a lot of money. Ea More

by saprea1129
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Meleek?? I apologize for not getting your name right. Tall , short dark hair,
Feb 17, 2026 -

Grappone Mazda responded

Thank you for taking the time to share such thoughtful feedback. We’re glad to hear you found the lot easy to navigate and the showroom welcoming, and that our team was pleasant and quick to assist you. Getting you connected with your Product Specialist within minutes is exactly the kind of experience we aim to provide. We also truly appreciate your perspective on the seating and workspace setup. We understand that comfort matters, especially when making a significant purchase. Your feedback is valuable, and we’ll be sure to share it with our team as we continually look for ways to improve the guest experience. Thank you for choosing Grappone. We’re grateful for the opportunity to serve you and are here if you ever need anything.

February 08, 2026

I had a great experience with Grappone Mazda. It was a great dealership with great customer service! More

by eichase22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Miasar
Feb 17, 2026 -

Grappone Mazda responded

We’re so glad to hear you had a great visit at Grappone Mazda and that our team delivered the level of customer service we strive for every day. Creating a welcoming, helpful environment is so important to us.

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