Grappone Mazda
Concord, NH
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Filter Reviews By Type
Showing 138 reviews
After expressing an online interest in a vehicle, I received a very prompt response. They were very flexible scheduling a test drive, to make it convenient for me. All of the staff are very friendly. received a very prompt response. They were very flexible scheduling a test drive, to make it convenient for me. All of the staff are very friendly. More
Excellent experience. We were greeted immediately, the sales rep listened to our explanation that we did not know which of 3 cars interested us. He went over all 3 with co We were greeted immediately, the sales rep listened to our explanation that we did not know which of 3 cars interested us. He went over all 3 with comparisons. The test drive was excellent with detailed explanation of features. After going through numbers and trade details we left with paperwork containing crystal clear explanation of how to wire purchase price. Pickup experience was also excellent with clear paperwork, scheduling of 1st service appointment and generous time in the car connecting the phone and going over how to customize various settings. More
Very friendly staff. Made the process stress-free and simple. Would definitely recommend going to this dealership. Made the process stress-free and simple. Would definitely recommend going to this dealership. More
I had gone to two other dealerships before walking into grappone Mazda. The first deal ship didn't even greet as I walked around the whole building. The second dealership didn't put any effort into findin grappone Mazda. The first deal ship didn't even greet as I walked around the whole building. The second dealership didn't put any effort into finding out what I needed. Grappone Mazda was professional, friendly and listened to what needed. I couldn't be more pleased. More
Very friendly staff and the salesperson we worked with was very knowledgable and helpful. This was probably the easiest car buying experience I have ever had. was very knowledgable and helpful. This was probably the easiest car buying experience I have ever had. More
I stopped at Grappone Mazda while comparing several makes of compact SUVs. The salesperson was knowledgeable and helpful but not high pressure. I came back the next day and made the purchase. of compact SUVs. The salesperson was knowledgeable and helpful but not high pressure. I came back the next day and made the purchase. More
Grappone Mazda were very friendly and welcoming to a first time buyer recently out of college. When I first walked in, I was a bit nervous and didn't know who to talk to or how to even initiate the purc first time buyer recently out of college. When I first walked in, I was a bit nervous and didn't know who to talk to or how to even initiate the purchase of a vehicle. I appreciate Miasar greeting me and pointing me to the right direction. I then met Josh who began the car buying process. He first asked me questions to help narrow down the most suitable vehicle for me. Josh was friendly and easy to talk to and did a great job answering all my technical questions about the various vehicles. I initially had eyes for a higher trim but I ended up selecting a lower priced trim. Josh helped me narrow down the best suitable trim for me, which also saved me some money. I was also really happy when Josh helped me find a usb adapter so I could test out the sound system with my phone playing the songs I listen to. Josh also gave a me a great tutorial for the different features and controls on the car before I drove off the parking lot. During the final steps of financing, I worked with Greg. He was friendly and showed respect during the negotiating process. Overall my first car purchase was a very positive experience thanks to the wonderful team who work at Grappone Mazda. More

