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Grappone Toyota - Service Center

Bow, NH

4.7
145 Reviews

145 Reviews of Grappone Toyota - Service Center

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March 08, 2023

Quick and efficient. Kept me informed throughout the process. Reasonably priced. Video was helpful to understand what technician was viewing. More

by JAC CPA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grappone Internet Department, Adam Green
February 14, 2023

The staff is always friendly and knowledgable. They answer all my questions with vocabulary I can understand. More

by nancypearson92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Staff who greet you. Very nice people., Grappone Internet Department
February 13, 2023

The employees were super friendly and thoroughly explained what would be going on while my vehicle was being serviced. More

by yuuupguy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kassandra
February 11, 2023

Very pleasant greeting. We were processed in quickly. We got our video from the technician and were pleased with the production. More

by Rich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean, Jake and lilly.
January 26, 2023

The service experience continues to be some of the best I have ever had. The staff is well versed in their job and leave little to question about how my vehicle will be looked after, how long I will have to More

by Bcegajr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Green
December 19, 2022

I have been with Grappone for over 20 years! I have purchased two vehicles from them and have all of my maintenance done thru them. The staff has always been the very best. Loyal and happy cu More

by Miss Lynn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanya Young, Adam Green
December 14, 2022

The people were fine, but I waited 2 hours for an oil change and tire rotation. I also heard many people complaining about the same thing in the waiting room. A long wait considering I was early for a sc More

by sdlazzar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tanya Young
Dec 14, 2022 -

Grappone Toyota responded

Thank you for taking the time to leave us your feedback. We are happy to hear our team provided you with quality service but are sorry about the longer-than-usual wait time. If you could give us a call at 603-226-8542, our team would appreciate the opportunity to learn more so we can address your concerns. Thanks again for your honest review and for choosing Grappone Toyota for your services!

November 22, 2022

Staff is always pleasant and takes time to answer questions and explain everything. Service is great!! More

by Patty.smith789
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unsure
November 15, 2022

Grappone Toyota is great. They tell me what's wrong with my truck and how bad, and show me computer printouts to back it up. The waiting room had 20 people coming and going More

by snowdealerrater
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnna Bowker (5-Stars)/Daniel Beaulie 5(Stars), Grappone Internet Department, Adam Green
November 12, 2022

Love this dealer from the buying experience I am 64 best buying experience two years ago to the service every time great experience everyone I deal with the best that you More

by chrls.morse1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Roy, Carole Smith, Tanya Young, Grappone Internet Department, Ashley Morse, Mickey Breau, Adam Berthiaume, Adam Green
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