Graue Inc.

Hi Chris, I just wanted you to know what a Hi Chris, I just wanted you to know what a great bunch of people work for you, especially Todd and the maintenance crew. We purchased Hi Chris, I just wanted you to know what a great bunch of people work for you, especially Todd and the maintenance crew. We purchased tires from another place several years back and part of the deal was they got rotated the life of the tires for free. I have done that everytime since my husband passed away until this last time. For a long time I have been fighting a tire that had a slow leak, and the dealer always said they fixed it but I always ended up losing air and making many trips to the gas station to get air and becoming more frustrated. This last time I had service at Graue's I had them rotate the tires and told them about my problem and they fixed whatever was wrong and have not had a problem since. It is a great thing to start the car and not have that blinking light telling me to check tire pressue. Sure takes a lot of stress off of an old lady Thank you so much More

When I entered the dealership I was greeted with a friendly attitude, Scott worked with me in a friendly and professional manner, Chris the owner of the dealership greeted good morning to me, They w friendly attitude, Scott worked with me in a friendly and professional manner, Chris the owner of the dealership greeted good morning to me, They worked with me to get the best payment, gave me a full tank of gas, and had the car detailed, for a great buying experience. I then received in a few days a package with a thank you card and brownies, I was very impressed with the whole experience, I wish that all the cars in the past I have purchased was so easy and professional. More

always very friendly to work with very helpful the web site is up to date the price is always very good this is my forth vehicle I have bought from Scott Renfro he is always a pleasure to talk to site is up to date the price is always very good this is my forth vehicle I have bought from Scott Renfro he is always a pleasure to talk to More

My experience with Graue, Inc has been wonderful. Todd Cicci is the only salesmen I will work with. I have purchased 2 cars from him and will continue to work with him in the future. He is nice and goes Cicci is the only salesmen I will work with. I have purchased 2 cars from him and will continue to work with him in the future. He is nice and goes above and beyond the salesmen duty. When buying a car he spends time with me to let me know about every car I am interested in. He has arranged for Graue to come get my car and bring it back to me when it needs work done. He always returns my phone calls. He is very knowledgeable about all the vehicles on your lot. Jeremy Colgan knows everything about financing you would need to know. He explains everything in detail so you understand every charge. Jeremy, Todd, and John presented me with the opportunity to lease a new Buick. I would have never leased or bought a Buick if it wasn't for their opinions and knowledge. This lowered my car payments, gave me free maintenance on my vehicle, XM, and onstar for free. I couldn't have asked for a better deal. I know Nate Bossingham and Marty Sawicki well. I trust both of them when they tell me something is wrong with my car and it needs fixed. The Graue team has been nothing but superior to me. Thank you to everyone that has made my experience with Graue a great one!! More

I was so impressed with Scott. He answered all of my questions I had and took his time with my husband and I. I feel like I walked away with a great suv and had wonderful customer service. We will be ba questions I had and took his time with my husband and I. I feel like I walked away with a great suv and had wonderful customer service. We will be back to see Scott again! More

We have used Graue, Inc in Lincoln, Illinois for our two previous Buick purchases and have been very satisfied with them. The service department is also top rated. Beth Bangert was our sales person along previous Buick purchases and have been very satisfied with them. The service department is also top rated. Beth Bangert was our sales person along with the help of John Radloff as they searched for the right Buick Enclave for us. Even though it was a long distance away, they were able to trailer it back for us. Beth has been very attentive in our satisfaction of the new Enclave. We enjoy the new Enclave very much, even though it is black and sometimes dirty!!!!!haha. More

Max Pozsgai was great to work with when I was looking at a getting a new car. He was more than willing to take the time to show me the car and was knowledgable with all the questions I had. Overall, he made a getting a new car. He was more than willing to take the time to show me the car and was knowledgable with all the questions I had. Overall, he made the process really easy and I'd buy from him again. More

When I initially informed our salesperson, Beth Banger, as to what I needed, Beth went to work to find the vehicle that would meet my needs. Beth and I spent a considerable amount of time actually verifyi as to what I needed, Beth went to work to find the vehicle that would meet my needs. Beth and I spent a considerable amount of time actually verifying what I needed whether it was part of the base package, and/or part of an option package. After searching the GM database, and not finding exactly what I required, Beth then proceeded to search the dealer inventory. Upon successfully locating multiple vehicles, she then proceeded to get all of the available information and then contacted me. After reviewing several vehicles, Beth and I then negotiated a dealer that was more than satisfactory to me. Beths' professionalism and knowledge cannot be surpassed when it comes down satisfying a customers needs. More