Grava Chrysler Ram Jeep Dodge
Medford, MA
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I got a Compass with Nick and I’m very satisfied with all the attention I had. When I got there I knew what I want and he did everything to exceed my expectations. The process was very fast and I had all m the attention I had. When I got there I knew what I want and he did everything to exceed my expectations. The process was very fast and I had all my questions answered. I would highly recommend Grava and specially Nick’s service. He’s amazing!! More
Grava Chrysler Jeep Dodge has had our jeep since December 2022 after months of going back & forth with them over repairs they didn't complete. They finally agreed to provide us with a new engine. We were tol 2022 after months of going back & forth with them over repairs they didn't complete. They finally agreed to provide us with a new engine. We were told the engine would be in and work done this week only to call and be told Bryan was fired and they have no record of the vehicle's history with them. This morning they told us they had a rental for us. My husband took an uber there this morning to get the rental. He was just informed they do not have a rental for him and they just expect him to leave again. Spoke with Nick G (Owner) and he is not interested in helping us and told us to discuss this with our attorney. Meanwhile, they still have our vehicle. We were also told by a tech months ago that the issues were because of the number of miles on our car. So if you’re in the business of buying a new car I would highly recommend going somewhere else. I would never recommend doing any business with them. More
The staff has always been friendly, courteous and knowledgeable. My salesman Nick P. Kept me informed throughout the entire process. knowledgeable. My salesman Nick P. Kept me informed throughout the entire process. More
DO NOT GO TO GRAVA Do not go there they do not help, my truck has been multiple times and first they fixed one problem but made more issues. money was stolen out of my vehicle by the service agent, tol my truck has been multiple times and first they fixed one problem but made more issues. money was stolen out of my vehicle by the service agent, told me it be down within the day.3 days later I get it back with more Damage then when it went there. They have also put 5-6k miles on my truck in there Possession, they have had my truck a few time and evrytime theres a problem and they also had it for basically 13months total maybe 14. This last time it was "vandalised" in there customer lot that has no cameras and they dont lock the gate. They dropped My truck off to me In worse condition that was dec or jan we are in May and its still not fixed and now they won't answer my text or emails. DONT GO TO GRAVA More
I had a great experience at Grava Chrysler Jeep. Medford ma . Mathew Abrantes helped me find the right Jeep for me. Very nice and helpful . Medford ma . Mathew Abrantes helped me find the right Jeep for me. Very nice and helpful . More
Don’t ever bring your vehicle here they are a joke of a dealership , they do not honor vehicle warranty purchased from factory , had dealership I purchased vehicle from contact them and all of a sudden it’ dealership , they do not honor vehicle warranty purchased from factory , had dealership I purchased vehicle from contact them and all of a sudden it’s covered under warranty ! Until the next day when they found a made up reason that it “isn’t under warranty” now hauling my vehicle across 2 states back to the dealer I purchased from to have vehicle fixed at no cost to me Bacause vehicle is still covered under factory warranty ! These people are xxxxxxxx with zero customer service skills ! Trash dealership avoid at all cost More
I recently purchased a Jeep from Grava of Medford. I worked with Kahlil. I cannot recommend Grava and Kahlil enough. Kahlil got us the best price possible. Kahlil was professional, experienced and kno I worked with Kahlil. I cannot recommend Grava and Kahlil enough. Kahlil got us the best price possible. Kahlil was professional, experienced and knowledgeable. More