Grava Chrysler Ram Jeep Dodge

Just bought my 5th vehicle , always stress free. All the employees are professional and helpful Very friendly atmosphere! Thanks Rob All the employees are professional and helpful Very friendly atmosphere! Thanks Rob More

This is by far the worst dealership I have ever been to I my entire life! FIRST OF ALL the aggressive texts from the sales team were above and beyond aggressive they would not stop texting me they were rude my entire life! FIRST OF ALL the aggressive texts from the sales team were above and beyond aggressive they would not stop texting me they were rude pushy and snarky in their texts but I let that slide because I needed a new vehicle. I showed up and the salesman shows me an absolutely FILTHY jeep with dents and scratches all over the bumper, I still took it for a test drive and INSTANTLY a dash light comes on in the jeep to which they gave some absolutely ridiculous reason as to why it was coming on that made absolutely no sense and they pushed me around back and fourth from finance guy to salesman aggressively trying to get me to purchase this vehicle for wayyy over what I was even considering paying with a terrible warranty a terrible loan agreement with a dash light on to boot! Now mind you these guys texted me aggressively for 2 weeks before I even got there and when I showed up before I even got in the door Matt was already trying to push the paperwork to sign ag me and the fi ancestry guy was even worse talking xxxx about his sales person saying he was inexperienced and too cocky and all this stuff and I'm sitting there like is this for real right now? Then they keep pushing me to sign l and buy the jeep even though there's a dash light on for the auto start and purchase the thing in good faith that they would be able to get the light off for me when I came in the next day, WHO IN THE WORLD WOULD DO THAT? they texted me at 8:57 the next morning before the dealership was even open and explained to me they recharged the auto start and they would sell me the car but I had to drive it for 150 miles before they could give me an inspection sticker and from the rest of these reviews I'm questioning if I'd ever even have been able to get that sticker with the shady and deceptive ways they do business. Needless to say I went to mcgovern jeep in Newton the following day and got a 10000x better proce deal loan finance warranty experience and best of all no dash lights etc. stay away from grava they're terrible!!! More

That staff was extremely friendly and helpful. The work was completed in a timely manner The work was completed in a timely manner More

Courtney Knight was extremely helpful She has helped me service my cars for at least 13 years She’s the best ever service my cars for at least 13 years She’s the best ever More

The staff were extremely friendly. They were easy to communicate with and met all my needs They were easy to communicate with and met all my needs More

Excellent people to deal with kind and respectful exceeded my expectations all staff are superb exceeded my expectations all staff are superb More

Great people! Fast. Polite. Will highly recommend this place to everyone. Joe was excellent. Thanks Fast. Polite. Will highly recommend this place to everyone. Joe was excellent. Thanks More

Al and Kate were so helpful. Mike went about and beyond to help me as well. It was really a team effort to get me out of my old lease and into something better. Thank you so much Mike went about and beyond to help me as well. It was really a team effort to get me out of my old lease and into something better. Thank you so much. I love my Jeep!! More

I purchased my 2018 Jeep Wrangler from ,Grava ,almost immediately after buying it I had to have it into the shop because of the control throttle issue I had it to them three times and they could not find immediately after buying it I had to have it into the shop because of the control throttle issue I had it to them three times and they could not find the issue. On the third time in the service department they switched out the control throttle box. On the way home I noticed my engine light was on. I called grandma and they said that I would have to call back and make an appointment to bring the car in again by then covid had started and grabba did not have any technicians available to look at my Jeep I called repeatedly to try and get my Jeep in but was told that they had no hours available. I ended up calling Kelly Jeep on route 1 in January and the earliest appointment I could get with them was from March 13th but unfortunately my Jeep did not make it until then and on February 23rd my Jeep broke down I had to have it too to the nearest Jeep dealership which was Priority jeep in Salisbury. They said my engine was shot and I needed a new one. I bought the recommended extended warranty that grabber sold me which was MPV so I wasn't too worried because I figured it doesn't matter I'll be covered but boy was I wrong my claim was denied twice. I have purchased three Chrysler vehicles two of which I purchased from Grava I am very disappointed Grava cannot assist me in this matter. I definitely will never ever ever deal with Grava again. More

This is the most dis-honest car dealship that you will deal with. Stay away. deal with. Stay away. More