I went in for a test drive on a Friday afternoon and left Saturday morning with a new car. My old car was no longer safe for me to drive to and from work and it was imperative that I bought a new one quickly and painlessly as this was my first time purchasing a vehicle. Shane and Kash did a great job of helping me with all of my (many) questions, trading in my vehicle, and working with my mother over conference call all the way in Texas! They stayed extremely late on Friday to work out the details and catered to our needs repeatedly.
UPDATE (dropping my review down to two stars and making sure that I do because they stressed very heavily that they rely on these reviews) - Since I've purchased my car I've run into nothing but issues. Immediately after, I was bombarded with phone calls about a copy of my license that they needed after I was specifically told that I didn't need my GA license until I went to pick up my license plate. Not a big deal, went out of my way to get the new license the next day and sent over to them. THEN I'm told I have to get my license plate myself so in preparing to do that I call Gravity and am told multiple different things like someone else is going to apply for it, that I have to apply for it, that I have to pick it up, or that it will be mailed to me. The day before my temp tag expires, I call Gravity and am told that no one has picked it up yet, but that they will "walk into the office with it in their hand tomorrow" and I can come pick it up from the office then. TODAY IS THE DAY MY TAG EXPIRED and I get (multiple back to back) calls saying that all of a sudden they don't have my insurance card. I forward it over and am told it's now not valid (???) and that I'll have to go in and apply for, pick up, and pay for my tag. THE DAY THAT IT EXPIRES. If I get pulled over and get a ticket I will be directing them straight to Gravity Autos, the people who guaranteed that (somehow) I would get my tag today, and all of a sudden cannot follow through on that guarantee and expect me to figure it out myself in the next five hours. On Tuesday. While I'm at work.
Would not recommend.