Gravity Autos Atlanta

Dream Porsche Panamera On saturday, I contacted the dealership in regards to a Porsche Panamera, I was told that the dealership was to busy so I needed to just come up to On saturday, I contacted the dealership in regards to a Porsche Panamera, I was told that the dealership was to busy so I needed to just come up to the dealership the next day. The dealership opened on Sunday at 12 and I was met by *Jamie* which by the way wasn't even the salesman that I talked to (SHANE). As I walk through the door I could tell that no one was expecting me and after 10 minutes we all realized that (SHANE) the car salesman wasn't even going to show up, ohhh (SHANE) couldn't even call me and apologize for the miscommunication and for making a blank trip to a dealership that has min crew on sunday and by the way not even capable of doing a test drive so. I was told by *KENNY* another salesman that he would contact me by 11 am with a stauts of my application that I submitted on that Saturday. Monday comes around and haven't heard nothing from the dealership(THEY AINT THAT BUSY). Come up there Tuesday and talked to a salesman named MO and explained how upset I was with the dealership and he directly went to his manager*KASH* . After talking to MO and Kash and still not hearing what I wanted to hear they advised me that the owner was on the way and he wanted to speak to me directly. Once NICK came he talk to me and showed his concern to me and actually showed me that the way I was treated is not the way Gravity runs business. After talking to NICK, MO, KASH ,AND JAMIE, they turned my buying experience from terrible to good. I left the dealership with a smile after the confusion and lack of communication. After the experience I do realize that this dealership does care about the customers but they do need to maybe have a small group discussion about customer service and how the customer needs to feel like they are treated fairly and mainly professionally. Your company is only as professional as your weakest link. WILL CONTINUE TO BUY! More

Very honest and upfront sales people . I'm calling from Chicago I bought the car from Shane Sam he was a sales consultant over there he did an excellent job he took his time he knew all . I'm calling from Chicago I bought the car from Shane Sam he was a sales consultant over there he did an excellent job he took his time he knew all the details and all the ins and outs of the car. he helped me with getting the car shipped up here and with all the paperwork. very good gentleman to deal with I highly recommend him along with the dealership I will definitely buy another car from gravity More

Great Car buying experience!! Salesperson Ryan was awesome! Kash in Finance worked hard and put together a great deal! Closed on a great finance rate and was very personable! Highl Salesperson Ryan was awesome! Kash in Finance worked hard and put together a great deal! Closed on a great finance rate and was very personable! Highly recommend buying a car from Gravity auto!! More

Drove all the way from Tuscaloosa! I searched high and wide looking for a BMW 740i when I found one at Gravity Autos Atlanta. The price was the best I had seen for that year and mileage I searched high and wide looking for a BMW 740i when I found one at Gravity Autos Atlanta. The price was the best I had seen for that year and mileage. I drove all the way from Alabama and worked with Sam & Mo and their customer service was above and and beyond. I drove the car and decided I wanted to take this car home. Next I met the Finance Manager "Kash" who was very nice and helpful. He got me a very aggressive interest rate and put together a great warranty that gave me a peace of mind. The atmosphere here makes you feel more like FAMILY than a CUSTOMER! I would definitely recommend anyone to buy from them. Great job Sam, Mo & Kash! More

Smooth & easy experience I found my car of choice on line, sent the email and Gravity Atlanta contacted me with in 15 mins! Set an appt with Shaine for the next day & he had t I found my car of choice on line, sent the email and Gravity Atlanta contacted me with in 15 mins! Set an appt with Shaine for the next day & he had the car up front & ready for a test drive! These guys worked hard to get this deal done for me. Brian & Shaine stayed in contact with me the whole time as the deal was pending & answered any questions that I had. Nick(one of the owners) always made sure that I was having a pleasant experience while there, and that my new purchase was perfectly detailed before driving away ;)!! 1st day that I had the car, someone put a small dent in my front bumper...I contacted the dealership super upset & Nick calmed me down & assured me that he would help me resolve this, which it was with in a couple days :-))! All great experience & a great selection of cars. I will be back for a 2nd purchase eventually! More

Mo (Salesman) and Kash (Finance Manager) were GREAT!! This is simply the best car dealership I ever dealed with The guy Mo was my sales rep he did a great job also kash the finance guy went the extra mil This is simply the best car dealership I ever dealed with The guy Mo was my sales rep he did a great job also kash the finance guy went the extra mile to make sure I got the best deal possible. If your looking for a luxury car ask for Mo this is the place to go More

Award Winning Customer Service I was looking for a car for a few months and I finally found 3 cars in this location that I liked. I filled out the paperwork online and within minute I was looking for a car for a few months and I finally found 3 cars in this location that I liked. I filled out the paperwork online and within minutes a received a reply to come in. Everyone at the dealer was very friendly. Shane and Kenny really worked with me to make sure I left the dealership with my Infiniti EX35. Everything went fast and smooth with my purchase. I highly recommend them. Great dealership all around!!! More

Awesome Experience! The guys at this dealership are so helpful, and they do whatever they can to make your buying experience the best ever. For example, Kash, the Financ The guys at this dealership are so helpful, and they do whatever they can to make your buying experience the best ever. For example, Kash, the Finance Manager went out of his way to make sure we received the lowest interest rate. Our salesman, Mohamed Mostaf (Mo) is really a sweetheart. He called me daily to keep me abreast of a small issue that we amicable settled regarding the car. I would also like to commend Brian, the sales manager. He also made our buying experience a pleasant one by giving us good advice on our down payment, and his cell phone number in case we needed him. I don't know about the other Gravity car lots, but this location is full of really nice high-end cars, and the prices are very compatible. I would like to once again, thank the staff at Gravity Autos Atlanta for making our car experience one to remember. And if you are in the market for a good deal and a really nice car, I highly recommend you go buy and see these guys. Sharon & Terrence D. Walters Decatur, GA More

Phenomenal Car Buying Experience This was our first true luxury car purchase and Nick's knowledge of the car along with knowing the competition in the Atlanta market for that model ca This was our first true luxury car purchase and Nick's knowledge of the car along with knowing the competition in the Atlanta market for that model car were instrumental in making us feel comfortable. We love our car and the experience we had at Gravity. Albert has got to be the nicest and most considerate luxury car salesman and he was brand new. Great crew at Gravity! More

Great service Enjoyed the whole buying process. Got financed at a decent rate and I'm enjoying the drive in my M3. Thanks to my salesman Sam and the finance manager Enjoyed the whole buying process. Got financed at a decent rate and I'm enjoying the drive in my M3. Thanks to my salesman Sam and the finance manager Kash. More