Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
Write a review

Gravity Autos Jacksonville

Jacksonville, FL

Overview
Employees
Reviews
Vehicles
3.7
67 Reviews
At Gravity Autos Jacksonville, we’re more than just a car dealership — we’re your partner in finding the perfect luxury vehicle. With a proven reputation for excellence and a customer-first approach, our team is committed to making your car-buying experience smooth, transparent, and enjoyable from start to finish. Browse our hand-picked inventory of high-quality pre-owned cars, trucks, and SUVs right here in Jacksonville, FL. Whether you’re scheduling a test drive or exploring financing options, we’re here to help every step of the way.
Contact Dealership

10575 Atlantic Blvd

Jacksonville, FL

32225

Directions

Filter Reviews By Type

Showing 67 reviews

January 10, 2026

They canceled my down payment because the manager wanted more money even though i was already paying what they quoted More

by brittneyskylew
Recommend Dealer
No
Employees Worked With
Marcell and the manager
Report | Print
Jan 14, 2026 -

Gravity Autos Jacksonville responded

Brittney, we're sorry that you didn't have a completely satisfying visit. Would it be possible for someone from our management team to reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time. Hopefully, we can get to the bottom of this.

January 10, 2026

I'm a first time buyer and she didn't help the process I was in the for 4 days straight More

by brownkentake
Recommend Dealer
No
Employees Worked With
Tabitha
Report | Print
Jan 14, 2026 -

Gravity Autos Jacksonville responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

January 08, 2026

Very helpful and was able to get me a vehicle He was friendly with great customer service More

by Kirksey
Recommend Dealer
Yes
Employees Worked With
Marcel
Report | Print
Jan 08, 2026 -

Gravity Autos Jacksonville responded

Thank you so much for choosing Gravity Autos Jacksonville! Please let us know if we can be of any more assistance.

December 24, 2025

Great experience all around, great customer skills and really showed great service skills in getting the deal done for me More

by kennedyad954
Recommend Dealer
Yes
Employees Worked With
Lorenzo
Report | Print
Dec 24, 2025 -

Gravity Autos Jacksonville responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gravity Autos Jacksonville.

December 19, 2025

Everything was great except financing was too slow Only one finance manager who was slow to respond due to customer flow More

by Smyers0229
Recommend Dealer
Yes
Employees Worked With
Marcel
Report | Print
Dec 19, 2025 -

Gravity Autos Jacksonville responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Gravity Autos Jacksonville!

December 17, 2025

This dealer was great to work with, impressed with the quality of used vehicles and the ease of doing business with them. More

by ADONIS.PASEIRO
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Katherine Cebula
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Anker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 17, 2025 -

Gravity Autos Jacksonville responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

December 12, 2025

Awful had spot,salesman not in office. Took them an hour to find the key. Then another 2 hours to finally close the deal. Said the would take off the damaged tint off front windshield. Del More

by cardinell1004
Recommend Dealer
No
Employees Worked With
Nick- he was nice but new, and Ken. Bad, long, not good costumer service.
Report | Print
Dec 17, 2025 -

Gravity Autos Jacksonville responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out.

December 10, 2025

Sales manager and I were able to make a deal on desired vehicle. Amy was wonderful with communication and getting everything ready for my arrival. More

by wloyd2k1
Recommend Dealer
Yes
Employees Worked With
Amy
Report | Print
Dec 11, 2025 -

Gravity Autos Jacksonville responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

December 05, 2025

If I could do it all over again I would not, we agreed on one price then once my ride left they switched it up as if I had choice, I was there 6 hours and left with a dirty car because I was tired of being t More

by SENETHAG1226
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Katherine Cebula
1.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Anker
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 09, 2025 -

Gravity Autos Jacksonville responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

December 03, 2025

They did work really hard to make this happen for me! They are also very nice people, very friendly and knowledgeable! More

by adro41
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Katherine Cebula
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Anker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lorenzo is the champion!
Report | Print
Jan 08, 2026 -

Gravity Autos Jacksonville responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

1
...
4
5
6
7