Gravity Autos Roswell
Roswell, GA
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This place is awful! RUN!! They sell you vehicles with issues and offer you to purchase a extended warranty, but what they don't tell you is that there is a Tieback which RUN!! They sell you vehicles with issues and offer you to purchase a extended warranty, but what they don't tell you is that there is a Tieback which means you can't go nowhere else but to them to fix your vehicle and their service department is AWFUL. They don't have loaners and they will keep your car for weeks at a time. All you get is a bunch of excuses from these people. More
I recently purchased a 2023 BMW i4 and had an outstanding experience at Gravity Autos Roswell. I put the dealership through a very rigorous verification process, and Marco and Yaz handled everything with pro experience at Gravity Autos Roswell. I put the dealership through a very rigorous verification process, and Marco and Yaz handled everything with professionalism, patience, and complete transparency. The car was prepped and ready when I arrived, and the entire transaction took about 30 minutes — no pressure, no warranty push, and no attempts to add extra costs. Marco Mani and Yaz made the process smooth, efficient, and genuinely enjoyable. As a bonus, they even let me get into a Lamborghini Revuelto, which made the visit unforgettable. Highly recommend working with them if you want a straightforward, respectful buying experience. More
I went into this dealership being a previous customer of the old name Roswell Mitsubishi hoping to have the same experience I did when I first bought my car. First of all, didn't know initially that the nam the old name Roswell Mitsubishi hoping to have the same experience I did when I first bought my car. First of all, didn't know initially that the name had changed to Gravity Autos. I dealt with Yaz who was very professional at first. He tried to show me a vehicle at their store I wasn't really interested in and I shared my reasons why. The day I went into, the dealership I asked to have my credit ran specifically with one financial institution and we agreed that was the case. I am now finding out it was more than just that finance company he(Yaz) ran my credit with without my knowledge. I am getting a bunch of correspondence from other financial institutions about my visit and its for the wrong vehicle I wasn't even interested in. These guys are misleading and they don't take accountability. Beware of buying from them. These guys are not upfront with what they are selling or telling you. More
Do your own research (Chat GTP) on this dealership before buying. My experience involved a 2018 Mercedes that was represented as fully inspected and properly maintained. The vehicle arrived with a mileage buying. My experience involved a 2018 Mercedes that was represented as fully inspected and properly maintained. The vehicle arrived with a mileage discrepancy (advertised ~50,711, delivered 51,676) and multiple undisclosed damage issues not disclosed at the time of sale. I also have video documentation of an OBD scan taken approximately 26 miles prior to delivery, showing VIN, mileage, and stored fault code history at that time, raising serious concerns about the pre-sale condition of the vehicle. Shortly after delivery, and within approximately 100 miles of ownership, the vehicle experienced a serious safety failure — sudden loss of acceleration at highway speed, creating a dangerous driving situation. Diagnostic testing revealed a transmission-related fault code (P072100). I made reasonable attempts to resolve the matter, including requesting an exchange for a comparable vehicle of similar value, but did not receive a meaningful resolution. Moe, Sam, Adeel, and Danny (Hanni) were all notified. Despite acknowledging issues during communication, the dealership has taken no corrective action. Based on my experience, I would strongly recommend caution due to misrepresentation, undisclosed damage, safety concerns, and lack of response. More
We purchased a 2022 Dodge Challenger from Gravity Autos Roswell and had it shipped from Georgia to Pennsylvania, trusting the dealership’s representation of the vehicle. Unfortunately, our experience has b Roswell and had it shipped from Georgia to Pennsylvania, trusting the dealership’s representation of the vehicle. Unfortunately, our experience has been disappointing due to many undisclosed cosmetic and mechanical issues. We were misled to believe that there was one scratch/blemish on the car and that there were no mechanical issues whatsoever. Our salesman, Yaz, assured us we had seven days to report any problems and that the dealership would either resolve them or allow a return. Upon delivery, we immediately noticed cosmetic damage including scratches, dings, a cracked rear bumper, missing spare tire/jack, and a trim piece missing clear coat. Yaz acknowledged these issues and advised us to get an estimate from a Dodge dealership. We took the car to a Dodge dealership, where the check engine light came on en route. They identified serious mechanical problems: a faulty driveshaft carrier bearing, missing wiring harness, a malfunctioning headlight and fog lights, and both catalytic converters needing service. The car also had improperly fastened underbody panels and damage to the subframe. These issues were not disclosed and make the car uninspectable and illegal to drive in PA. Additionally, the car had a smoke odor despite assurances to the contrary, and the accident history did not match the damage observed. We also received the title in the mail accompanied with a “Repossessed motor vehicle Affidavit and Disposition of Vehicle Under Lien” that was not disclosed to us prior to the sale of the car. We’ve requested a full refund and are awaiting resolution. While we’ve tried to be patient, the lack of timely action or receiving a returned call from the dealership is concerning. We hope Gravity Autos Roswell will honor their commitment and resolve this matter promptly. I will update this review immediately with the outcome when they return one of my calls, noting how Roswell Gravity Auto handled this situation. More
Exceptional Experience & Love My 2021 GLB 250 from Gravity Autos Roswell! My wife recently purchased a 2021 Mercedes-Benz GLB 250 from Gravity Autos Roswell a few weeks ago, and she couldn't be hap Gravity Autos Roswell! My wife recently purchased a 2021 Mercedes-Benz GLB 250 from Gravity Autos Roswell a few weeks ago, and she couldn't be happier with both the vehicle and the overall buying experience. From the moment we stepped onto the lot, the team at Gravity Autos Roswell was incredibly welcoming and professional. My salesperson, Marco was truly outstanding. Thanks Marco and Team!!! More
Do NOT buy from this dealership. Shady sales tactics (lies and false promises), lengthy process to title and pay off existing trade-in loans, lack of responsiveness once the car is Shady sales tactics (lies and false promises), lengthy process to title and pay off existing trade-in loans, lack of responsiveness once the car is purchased, and their Corporate team offers zero support or action to address issues that will cost you money. AVOID AVOID AVOID More
WARNING! WARNING! I’d highly suggest checking the Better Business Bureau of Georgia before proceeding forward with this dealership and ANY promises made by WARNING! I’d highly suggest checking the Better Business Bureau of Georgia before proceeding forward with this dealership and ANY promises made by the salesperson and Finance Manager are documented and signed by both parties. I purchased my BMW on 4/28/2025 and had a trade-in. Sam, my salesperson, was a delight to work with and the one star for my review is solely because of him. After Sam, this is where things unravel. First, communication between their Finance Manager, Title Department and Accounting Manager are extremely poor. I have numerous texts over the past three weeks seeking statuses on trade-in payoff, title registration and state application for titling my car. I’ve sent three emails to their Finance Manager to sign a vehicle registration form (that I had to fill in…not him) since May 11th and nothing. Their Finance Manager is Ricardo. Also, if you have a trade-in, it’ll take Gravity at least 30 days to pay it off, thus expect to make another loan payment even when you don’t have the vehicle in your possession. I’m still waiting on the reimbursement check for my loan payment…no response or status. They were sitting on my title for the BMW for two weeks waiting on my insurance but never called me for it. I had to reach out to THEM to find out the title wasn’t being processed. Now, I’m out nearly $700 for the loan payment, no title, no signed MO registration form and I have to title my BMW within 30 days of purchase or I pay penalties. And lastly, my temp tag will be expiring in the next two weeks. So, just know that I’ve never, EVER dealt with a dealership this unorganized, takes this long to address key documents and payouts that impact the buyer, and the severe lack of communication. By far, worst car-buying experience I've ever dealt with. More
