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Gravity Autos Sandy Springs

Atlanta, GA

3.5
184 Lifetime Reviews Review Dealership
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7360 Roswell Road

Atlanta, GA

30328

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Latest Reviews

February 03, 2021

"Super RUDE! They couldn't start the car we were..."

- ACgeorge

Super RUDE! They couldn't start the car we were interested in seeing and lied about it. Once we realized what was happening we declined test driving the car. The car was dirty, there was a dead roach inside, the tire treads were extremely low, the paint colors were off. The salesman started yelling at us saying that we wasted his time and that we were just complaining to get a discount. At this point we were over it and tried to leave but he had my driver's license still. He LOST my driver's license. It was completely ridiculous. This place is shady and not worth a visit.

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Employees Worked With

John

January 04, 2021

"I am continuously disappointed with this company. On..."

- Kevindenny.jr

I am continuously disappointed with this company. On November 13th I was told it would take 3-4 weeks for the extra coverage I purchased to be canceled and the refund to be reflected in my loan balance. This still has not happened. Trying to get answers from the financial department, James Thomas, has been like pulling teeth. Last I heard from him he told me.on the 23rd he would be back to me the 26th. I have heard nothing despite sending three email since the 26th. I don't know who else to contact about this, I have email record of all of this. I was told when I purchased it I could cancel whenever but it is not appearing so.

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Employees Worked With

James Thomas

December 11, 2020

"On 10/22/20 I paid $25K cash for a used 370z. I was..."

- Alice N

On 10/22/20 I paid $25K cash for a used 370z. I was issued a temp tag. On 11/19/20 I received a call from the "manager" Adam. He told me there was a delay with my title, that nothing was wrong just it's taken more time to get it. FYI all my phone calls are recorded due to my profession. Adam gave me a choice to wait another 45 days for the title or a new car of equal value with title in hand. I told him I'd wait. On 12/10/20 after getting the run around on where Adam was, I spoke to an Alisa and she told me they are issuing me another temp tag and she's waiting to hear back from a surety bond company on the bonded title. Bonded title? I was told there was no issues with the title. I do not want a bonded title because then I'm liable. A bonded title does not protect me but it does protect them. A bonded title was not the deal. These people are shady and they cover for each other. I tried for 2 days to talk directly to Adam and I got all in one 5 minute phone call, "He's working on my temp tag now" & "he's with a customer" & "he's in a meeting." Still haven't spoken to a manager. You'd think with this much of a screw up that a manager or the owner would speak to me. That's ok.. because it's such a screw up on Gravity Autos Sandy Springs my lawyer will now contact them. NEVER do business with this car dealership! I've also reported them to Better Business Bureau and Georgia Secretary Of State. They screwed over the wrong person this time..

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Employees Worked With

Alex, Adam

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Photos & Amenities

  • Cable TV
  • Children's Play Room
  • Free Coffee
  • Free Drinks
  • Free Loaner Cars
  • Free WiFi
  • Instant Financing
  • Pet Friendly
  • Vending Machines
  • Cable TV
  • Children's Play Room
  • Customer Lounge Area
  • Free Coffee
  • Free Drinks
  • Free WiFi
  • Television