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Gray-Daniels Ford Lincoln

Brandon, MS

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217 Reviews

201 Octavia Dr

Brandon, MS

39042

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217 Reviews of Gray-Daniels Ford Lincoln

July 15, 2021

I took 2010 Grand Marquis in for 90,000 mile maintenance. I expected car to be at dealer for several days, but work was done in one day. Courtesy van took me home for the day and picked me up right on time. More

by ehaase2463
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Candace
Jul 15, 2021 -

Gray-Daniels Ford Lincoln responded

Thank you for the great review! WE are so happy to see that the service you received at Gray-Daniels Ford Lincoln was timely and that the courtesy van was beneficial to you. If there is anything else that we can do for you or your Grand Marquis, please come back at any time.

July 14, 2021

SERVICE WAS GREAT AND PEOPLE I WORKED WITH WERE GRATE. BUT THE PRICE TO MAKE A NEW KEY WAS TO HIGH.AND WAIT TIME WAS LONG. More

by meadows2x2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DONT REMEMBER BUT HE WAS GOOD
Jul 17, 2021 -

Gray-Daniels Ford Lincoln responded

Thank you for choosing Gray-Daniels Ford. We are happy to know that you were satisfied with our services. If you would like to discuss anything, always feel free to reach out to us. We appreciate your feedback and hope to work with you again in the future.

July 10, 2021

Gray-Daniels Ford has an excellent service department. John Coates is my service advisor. He is always knowledgeable and helpful. My vehicles are only serviced at this dealership. More

by Denise.Arbuthnot
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Coates
Jul 11, 2021 -

Gray-Daniels Ford Lincoln responded

Thank you for the wonderful review, Denise! We are so pleased to see that the Gray-Daniels Ford Lincoln Service Department exceeded your expectations. We also appreciate your loyal business. If we can do anything else for you, please be sure to let us know.

July 06, 2021

everthing was done as requeted. no problems at this time. have four more vehicles that will need service soon. will bring those in also soon. More

by jpollan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
lucinda
Jul 07, 2021 -

Gray-Daniels Ford Lincoln responded

Thank you for the wonderful review! We are so pleased to see that your vehicle was repaired satisfactorily and that we have earned your loyal business. Gray-Daniels Ford Lincoln looks forward to working on your other four vehicles!

July 03, 2021

Amazing service! Amazing salesperson! Great team! Got me the deal I needed for 2 vehicles. More

by gulfcoastcowboy92
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Coleman
Jul 05, 2021 -

Gray-Daniels Ford Lincoln responded

Hi there, thank you so much for the kind words for our team. We hope to work with you again in the future.

July 03, 2021

Great service - Luncinda always helps me in times of need More

by Sandrabhall
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lucinda
Jul 05, 2021 -

Gray-Daniels Ford Lincoln responded

Hi there, thanks for the kind words for our team! We hope you consider us again in the future!

July 02, 2021

Diesel shop scheduler was great. She had me in at the exact time she promised. She was the best advisor I’ve had in a long time. She works in diesel shop More

by Donald
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diesel shop advisor
Jul 03, 2021 -

Gray-Daniels Ford Lincoln responded

Thank you for choosing Gray-Daniels Ford, Donald! We are happy to know that our team provided you with excellent service. We can't wait to work with you again!

July 02, 2021

Top notch from the time my feet step in the door to the time they step out. Everyone is customer focused and keeps the customer at the forefront of every move. More

by Chris Keen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lucinda
Jul 03, 2021 -

Gray-Daniels Ford Lincoln responded

Thank you for the amazing review, Chris! We are happy to know that you enjoyed top-notch service here at Gray-Daniels Ford. We can't wait for your next visit!

June 30, 2021

My name is Cindy, I am Mikes wife, and it is my car! Everything, as always, was very professional, with wonderful, friendly customer service. I always know what has been done to my car, with no surprise More

by cbailey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John is service
Jul 01, 2021 -

Gray-Daniels Ford Lincoln responded

Thank you for the great review, Cindy! We are so pleased to see that you are satisfied with the service your car has received at Gray-Daniels Ford Lincoln. We appreciate your feedback and we look forward to working with you again.

June 29, 2021

The service was prompt and they did a terrific job. Lucinda was very helpful from the time I called to get a price for new tires until I picked up my Vehicle. More

by Adunn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lucinda
Jul 01, 2021 -

Gray-Daniels Ford Lincoln responded

Hi, Thank you for taking the time to share your experience with our Service Department! We hope you will continue to choose Gray-Daniels Ford for all your automotive needs.

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