Gray-Daniels Nissan Brandon

I HAD A GREAT EXPERIENCE WITH THE SALES MAN AND EVERYONE WHO HELPED ME GET INTO THE NEW CAR AND I APPRECIATE THE SERVICE THAT I RECEIVED FROM RICKY EXPECIALLY. WHO HELPED ME GET INTO THE NEW CAR AND I APPRECIATE THE SERVICE THAT I RECEIVED FROM RICKY EXPECIALLY. More

Dealing with Steve was the best experience I've ever had at a car dealership. I would highly recommend my friends and family to deal with Steve New at Gray Daniels Nissan. at a car dealership. I would highly recommend my friends and family to deal with Steve New at Gray Daniels Nissan. More

Went over backwards to help with our needs and to make sure they were met, even stayed after hours for us. Just a great team of people to work with and were very very nice, no pressure just a very easy tr sure they were met, even stayed after hours for us. Just a great team of people to work with and were very very nice, no pressure just a very easy transaction. Would go back when I need another car. Thanks to all of them for their great work. Thanks....... More

When Shun met us at the door we just knew we were going to be in good hands. She was very helpful with giving us a complete tour of my NEW NISSAN FRONTIER. You can't get that kind of service from just any to be in good hands. She was very helpful with giving us a complete tour of my NEW NISSAN FRONTIER. You can't get that kind of service from just any salesman. SHUN really knows her stuff about the vehicles. We did not have any questions once we were through with test drive. Then we were taken care of by Dale Martin with coming to an agreed price on the vehicle. With me being a new customer and first time buying from Nissan, Shun and Dale held my hand while walking me through the process. Once we got to Finance with Bryan Davis we could only expect exactly what we got. GOOD SERVICE. Byran was a pleasure to work with as he explained everything in detail so I could completely understand what I needed to know. THANK YOU GUYS!!!!!!!!! More

I had originally intended to purchase this vehicle from another Nissan dealer but was blown off by them. This upset my wife so through the internet she contacted Gray Daniels Brandon and we were connected another Nissan dealer but was blown off by them. This upset my wife so through the internet she contacted Gray Daniels Brandon and we were connected with Kay. She went the extra 3 miles for me as I work and so does my wife we could not take off to work a deal on a car so she did it through email. When it was all done we went to the lot the deal was not quite right but I will have to say that was my fault Kay did it the way I told her. Talked to Kay and another manager and boy did they do me right. Go see Kay she never slows down to take care of her customers and does a wonderful job at even when you make mistakes like I did. More

Not finished in 10 days instead of the 2 promised; It's still not fixed. I've been not talked to nicely plus I was called a liar by used sales manager. still not fixed. I've been not talked to nicely plus I was called a liar by used sales manager. More

The only complaint I have about this dealership was the financial manager. He never introduced himself to me and was very rude. It was quite obvious he was not happy with the situation as we obtain finan financial manager. He never introduced himself to me and was very rude. It was quite obvious he was not happy with the situation as we obtain financing through the credit union. Anyone in customer service knows you always introduce yourself period. More

Very good customer service. The sales person was more than supportive and seemed very genuinly concern in giving me the best deal possible. The was not any pressure on the selection of the vehicle. I wo than supportive and seemed very genuinly concern in giving me the best deal possible. The was not any pressure on the selection of the vehicle. I would not buy a car from another dealership. More

Mr. Roy was very patience with us. I had to take my son with me to look at the new car. He acted like the child did not bother him. He was kind to the both of us even with a rough little boy. My hat goe with me to look at the new car. He acted like the child did not bother him. He was kind to the both of us even with a rough little boy. My hat goes off to Mr. Roy. Even when we went to pick up the car. Everytime he walked by us my son would speak to Mr. Roy. Mr.Roy would stop and speak to my son even if he had someone with him. After the sale he did not throw us to the curb. More

Our salesman Mr. Marcell Morris was good. He was friendly, not too pushy, and helpful. But one of the manager (big african american guy - can't remember his name) was rude. He doesn't know the meani friendly, not too pushy, and helpful. But one of the manager (big african american guy - can't remember his name) was rude. He doesn't know the meaning of "customer". He must be sent for immediate customer support training, otherwise this dealership will loose some customers because of him. One more bad thing about this dealership is 50% of our time was spent on waiting. The only reason I bought vehicle from this dealership is because of the salesman and we had VPP discount. But considering their sister dealer Gray Daniels - Toyota, this dealership has lots of way to improve in achieving customer satisfaction. More