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Gray-Daniels Nissan Brandon - Service Center

Brandon, MS

4.7
87 Reviews

87 Reviews of Gray-Daniels Nissan Brandon - Service Center

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May 26, 2025

I absolutely love this dealership! ! My family and I have purchased 7 vehicle from here. Ms Debra always takes good care of us. They make us feel like family. We never left without a ca More

by KAMILAHANDERSON5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ms. Debra
May 27, 2025 -

Gray-Daniels Nissan Brandon responded

Ms. Anderson, thank you for the five-star review and the kind words about our sales department and Ms. D. Hope you enjoy your new vehicle. If you have any questions, feel free to reach out to us.

May 26, 2025

The only thing that upset me was the fact that the service writer didn’t order the right tire size. This happened on Monday, when I took it in Weds for a 9:15 appointment, it took them 4&1/2 hours to More

by gwendolynlewis2019
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Murphree
4.0
This rating includes all reviews, with more weight given to recent reviews.
Kristin Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2025 -

Gray-Daniels Nissan Brandon responded

Ms. Lewis, thank you for the review and feedback. I will make a note of this. If you have any questions, feel free to give us a call.

May 25, 2025

Very cordial, and on schedule! Staff is professional. I have no doubt next time I come in for service, they’ll be ready to fix my issues. More

by MIKHAILSERIO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Murphree
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kristin Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tondel Gordon is a 10 star employee.
May 27, 2025 -

Gray-Daniels Nissan Brandon responded

Mr. Serio, thank you so much for the five-star review and the kind words about our service department. We look forward to seeing you on your next visit. If you have any questions, feel free to reach out to us.

May 24, 2025

Took a litle while for service to complete but not as long as I thought it would. More

by brian766j
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Murphree
4.0
This rating includes all reviews, with more weight given to recent reviews.
Kristin Jones
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2025 -

Gray-Daniels Nissan Brandon responded

Thank you for the review and feedback. We are currently working on getting our oil change times a little quicker. We look forward to seeing you on your next visit. If you have any questions, feel free to give us a call.

May 24, 2025

Nice and friendly. Staff were very nice and made you feel right at home. Thanks More

by snyderv22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Murphree
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kristin Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2025 -

Gray-Daniels Nissan Brandon responded

Thank you so much for the five-star review. We look forward to seeing you on your next visit. Feel Free to reach out to us if you have any questions.

May 23, 2025

I have always gotten the greatest service here! I have a specific tech that I absolutely adore and he always does an excellent job! More

by PRENTISS0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Mancini
May 23, 2025 -

Gray-Daniels Nissan Brandon responded

Thank you for the five-star review! and the kind words about our service department. We look forward to seeing you on your next visit. If you have any questions, feel free to give us a call. Hope you have a wonderful safe holiday weekend.

May 23, 2025

The service department employees are nice and considerate. Text messages are sent during car being serviced. More

by Juliakraft21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristin Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2025 -

Gray-Daniels Nissan Brandon responded

Hello Mr. Kraft, thank you so much for the great survey and the kind words about our service department. We look forward to seeing you on your next visit. If you have any questions, please give us a call. Have a wonderful safe holiday weekend.

May 23, 2025

Called and set up an appointment to have my oil changed. I was early, they were able to start. They also rotated my tires. Everybody was friendly. More

by bapickle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristin Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2025 -

Gray-Daniels Nissan Brandon responded

Ms. Pickle, thank you for the great review and the kind words. We look forward to seeing you on your next visit. Feel free to reach out to us if you have any questions. Hope you have a wonderful safe holiday weekend.

May 22, 2025

Ms. Crystal at the Collision Center helped me navigate the insurance issues. She went above and beyond by helping me talk to the insurance company. They also did a well done repair job! She was patient an More

by Adriann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Murphree
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Crystal
May 22, 2025 -

Gray-Daniels Nissan Brandon responded

Hey Ms. Adriann, as I would like to take credit, I believe you have left this review for the wrong dealership. Here at Gray-Daniels Nissan Brandon we unfortunately do not have a collision nor a Ms. Crystal. But I believe Ms. Crystal definitely got you taking care of. Hope you have a wonderful afternoon.

May 22, 2025

The service was quick and organized. Everyone was polite, friendly, and helpful. I wish this service was mandatory at all Nissan dealerships. More

by twaneshacoleman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Murphree
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kristin Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2025 -

Gray-Daniels Nissan Brandon responded

Hello Ms. Coleman, thank you for the five-star review and the kind words about our service department. We look forward to seeing you on your next visit. Hope you have a wonderful safe holiday weekend.

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