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Gray-Daniels Nissan Brandon - Service Center

Brandon, MS

4.6
129 Reviews

129 Reviews of Gray-Daniels Nissan Brandon - Service Center

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June 22, 2025

Was on time and did not take but 30 minutes to wait and had friendly faces More

by cookjan1773
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Murphree
4.0
This rating includes all reviews, with more weight given to recent reviews.
Kristin Jones
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2025 -

Gray-Daniels Nissan Brandon responded

Thank you for the great review and the feedback. We look forward to seeing you on your next visit. Feel free to reach out to us if you have any questions.

June 21, 2025

Service was outstanding! Best ever will always go back.Your service department also love Big E. More

by VERACARSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Murphree
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kristin Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2025 -

Gray-Daniels Nissan Brandon responded

Hello Ms. Carson, thank you so much for the five-star review and the kind words about our service department and Big E. We look forward to seeing you on your next visit. If you have any questions, feel free to reach out to us.

June 20, 2025

The people are great the waiting room good the rest room was clean so overall 👍 More

by dalewaters317
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Murphree
4.0
This rating includes all reviews, with more weight given to recent reviews.
Kristin Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ms Green and Mr Smith always nice!
Jun 25, 2025 -

Gray-Daniels Nissan Brandon responded

Hello Mr. Waters, thank you for the great review and the feedback. We look forward to seeing you on your next visit. Feel free to reach out to us if you have any questions.

June 20, 2025

The representative at Gray Daniels did what he could to help me but there were some issues concerning the service text that was sent to me for my approval More

by pvarner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary
Jun 20, 2025 -

Gray-Daniels Nissan Brandon responded

Thank you so much for the feedback. If you have any questions, feel free to reach out to us. Have a wonderful weekend.

June 20, 2025

Everyone is kind and attentive. Scheduling service is fast and easy. My one and only complaint is the same as I’ve heard from others; having service done is very slow. I made an More

by inkroom1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Jun 20, 2025 -

Gray-Daniels Nissan Brandon responded

Thank you for the feedback and the review. I do apologize that we were running a little behind schedule during your visit. We are currently working on getting our oil change times down. Again, thank you for the feedback. Hope wonderful weekend.

June 19, 2025

Excellent service! Always fast service and the absolute best staff. Friendly and helpful with any issues that may arise. More

by JROSS1212
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen
Jun 19, 2025 -

Gray-Daniels Nissan Brandon responded

Thank you so much for the five-star review and the kind words about our service department. We look forward to seeing you on your next visit. If you have any questions, feel free to reach out to us.

June 19, 2025

I have taken the same vehicle to 2 different greydaniels Nissan locations and received 2 different diagnostics along with 2 different estimates that where $1,000.00 different in fixing the repair. I have wa More

by isiac.blair20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kristin Jones
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2025 -

Gray-Daniels Nissan Brandon responded

Hello Mr. Blair, unfortunately we do not have a Chris Greer at the Gray-Daniels Nissan Brandon. I do apologize for the inconvenience of looking for Mr. Chris Greer. Please reach out to him. If you have any questions, you are more than welcome to give us a here at the Brandon location and we will try our very best to get it resolved if it is something to do with our Brandon Nissan. Thank you for your feedback.

June 19, 2025

Great service, completely satisfied with the staff and service time. I'd choose this dealership again. More

by Alicia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristin Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2025 -

Gray-Daniels Nissan Brandon responded

Hello Ms. Alicia, thank you so much for the great review and the kind words about out service department. We look forward to seeing you on your next visit. If you have any questions, feel free to reach out to us.

June 19, 2025

My husband took my car to Gray-Daniels in Brandon for an oil change, and he was told they couldn't change my oil because he didn't have an appointment. Needless to say, he went elsewhere to have it changed. More

by DONNA.CHAPMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Department
Jun 20, 2025 -

Gray-Daniels Nissan Brandon responded

Ms. Chapman, I do apologize for the inconvenience. We are appointment only even for oil change. I am so sorry that you didn't know ahead of time. You can always call the dealership and or book online for an appointment. If you have any questions, feel free to reach out to us. Again, sorry for the inconvenience.

June 18, 2025

Brittany went out of her way to communicate every step of the way. She was kind and very helpful! Best service I’ve received at a dealership! More

by CEVANS.0104
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Murphree
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kristin Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brittany Greene, Gary Wilson
Jun 18, 2025 -

Gray-Daniels Nissan Brandon responded

Thank you so much for the five-star review and the kind words about Brittany. We look forward to seeing you on your next visit. Feel free to reach out to us if you have any questions. Thank you again.

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