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Gray-Daniels Nissan Brandon - Service Center

Brandon, MS

4.7
88 Reviews

88 Reviews of Gray-Daniels Nissan Brandon - Service Center

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May 22, 2025

The service was quick and organized. Everyone was polite, friendly, and helpful. I wish this service was mandatory at all Nissan dealerships. More

by twaneshacoleman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Murphree
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kristin Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2025 -

Gray-Daniels Nissan Brandon responded

Hello Ms. Coleman, thank you for the five-star review and the kind words about our service department. We look forward to seeing you on your next visit. Hope you have a wonderful safe holiday weekend.

May 22, 2025

Very quick & efficient! The problem is not talking to someone in service to make appt. I hate the AI person taking your appointment. Stella seems like she doesn’t underst More

by shatc10336
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Murphree
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kristin Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary wilson
May 23, 2025 -

Gray-Daniels Nissan Brandon responded

Thank you for the review and the feedback. We have been working to improve Stella. I will make a note of this and get with our AI team and let them know. In the meantime, feel free to reach out to Kristin at 6019853913 and she can set up your next service appointment. If she doesn't answer, please leave her a voicemail with you name and number and she'll call you back as soon as she can. Again, thank you for the feedback and the great review for our service department. Hope you have a wonderful safe holiday weekend.

May 21, 2025

No problems. The scheduling was very very easy. Great service. Have a good day. Thanks More

by MILESTONEEBOOKS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shop service person.
May 21, 2025 -

Gray-Daniels Nissan Brandon responded

Thank you so much for the five-star review. We look forward to seeing you on your next visit. Feel free to reach out to us if you have any questions.

May 21, 2025

Prompt, courteous service with great communication. Comfortable waiting area. Like the automated scheduler option and text reminders. More

by ELDOSS119
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept.
May 21, 2025 -

Gray-Daniels Nissan Brandon responded

Thank you for the great review and kind words about our service department. We look forward to seeing you on your next visit. If you have any questions, feel free to give us a call.

May 19, 2025

Service for oil change and tire rotation was completed as expected. No issues. Helpful staff. More

by MARYMCOLLINS19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Murphree
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kristin Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2025 -

Gray-Daniels Nissan Brandon responded

Hello Ms. Collins, thank you for the great review. We look forward to seeing you on your next visit. If you have any questions, feel free to give us a call.

May 18, 2025

The wait is not long and the staff is friendly. They keep you informed and updated about your vehicle while waiting. More

by tashae1994
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Murphree
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kristin Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2025 -

Gray-Daniels Nissan Brandon responded

Thank you for the great review and the kind words. We look forward to seeing you on your next visit. If you have any questions, feel free to reach out to us.

May 16, 2025

very courteous and professional. Gary went the extra mile sitting on the phone for several does with Maxcare extended warranty to ensure my vehicles repair. They are very transparent More

by lewilliams1084
Recommend Dealer
Yes
Employees Worked With
GARY WILSON
May 16, 2025 -

Gray-Daniels Nissan Brandon responded

Mr. Williams, thank you for the great review and wonderful words about Gary and our service department. If you have any questions, feel free to reach out to us, Hope you have a wonderful weekend.

May 15, 2025

Brittany was excellent with helping me out with the unexpected issue with one of the tires on our Murano. More

by ramorado2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany Greene
May 16, 2025 -

Gray-Daniels Nissan Brandon responded

Thank you for the five-star view and the kind words about Brittany. We look forward to seeing you on your next visit. If you have any questions, feel free to give us a call. Hope you have wonderful weekend.

May 14, 2025

Can improve all around looks like things have changed around there hope it can get back likening was More

by ebonymag92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mark Murphree
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kristin Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2025 -

Gray-Daniels Nissan Brandon responded

Thank you for the review. We are currently in the process of doing some upgrades. Please excuse us while we are in the process of this and adding staff. If you have any questions, feel free to reach out to us.

May 13, 2025

They actually listen to what you and the service is great also. Very courteous&professional More

by Shelia Terry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Murphree
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kristin Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephen Smith 5-stars
May 13, 2025 -

Gray-Daniels Nissan Brandon responded

Ms. Terry, thank you for the great review and the kind words. We look forward to seeing you on your next visit. If you have any questions, feel free to reach out to us.

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