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Gray-Daniels Nissan Brandon - Service Center

Brandon, MS

4.6
130 Reviews

131 Reviews of Gray-Daniels Nissan Brandon - Service Center

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June 19, 2025

My husband took my car to Gray-Daniels in Brandon for an oil change, and he was told they couldn't change my oil because he didn't have an appointment. Needless to say, he went elsewhere to have it changed. More

by DONNA.CHAPMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Department
Jun 20, 2025 -

Gray-Daniels Nissan Brandon responded

Ms. Chapman, I do apologize for the inconvenience. We are appointment only even for oil change. I am so sorry that you didn't know ahead of time. You can always call the dealership and or book online for an appointment. If you have any questions, feel free to reach out to us. Again, sorry for the inconvenience.

June 18, 2025

Brittany went out of her way to communicate every step of the way. She was kind and very helpful! Best service I’ve received at a dealership! More

by CEVANS.0104
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Murphree
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kristin Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brittany Greene, Gary Wilson
Jun 18, 2025 -

Gray-Daniels Nissan Brandon responded

Thank you so much for the five-star review and the kind words about Brittany. We look forward to seeing you on your next visit. Feel free to reach out to us if you have any questions. Thank you again.

June 18, 2025

I was disappointed because they don’t vacuum your car out or wash the vehicle. No, the front area was not vacuumed at all. More

by ROSEJRKELLY2004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not sure who they were
Jun 18, 2025 -

Gray-Daniels Nissan Brandon responded

Hello, unfortunately we do not have a complementary washing station at our dealership. And I am so sorry that your front didn't get vacuumed out. We try our best to make sure every vehicle gets the front floorboards vacuumed out. I will make a note and get with our oil change staff to make sure we are not missing any. I do apologize for the vacuuming that wasn't done. If you like, you can ask on your next visit if the vacuuming was done prior to you leaving so we can get it done for it if it's not done. Thank you for the feedback. If you have any questions, feel free to give us a call.

June 18, 2025

Great customer service and I’m there no longer than an hour and a half at the most More

by victoria94thomas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Murphree
4.0
This rating includes all reviews, with more weight given to recent reviews.
Kristin Jones
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2025 -

Gray-Daniels Nissan Brandon responded

Hello Ms. Thomas, thank you for the great review and feedback. We look forward to seeing you on your next visit. If you have any questions, feel free to reach out to us.

June 15, 2025

The service was quick and efficient. They addressed exactly was I requested for my car service. More

by LATIKER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Murphree
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kristin Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2025 -

Gray-Daniels Nissan Brandon responded

Hello Mr. Latiker, thank you for much for the five-star review! We look forward to seeing you on your next visit. If you have any questions, feel free to give us a call.

June 15, 2025

Best service center around! Everyone is so helpful and friendly. Your front desk receptionist is just the sweetest! Will forever be a customer here! More

by sarahwolflpn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Murphree
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kristin Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2025 -

Gray-Daniels Nissan Brandon responded

Hello Ms. Wolf, thank you so much for the great review and the kind words about our service department. We look forward to seeing you on your next visit. If you have any questions, feel free to reach out to us.

June 15, 2025

I always get great service. Wait time was in range and Brittney is the best More

by fbwarnock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Murphree
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service department, Brittney
Jun 16, 2025 -

Gray-Daniels Nissan Brandon responded

Hello Mr. Warnock, thank you for the five-star review and the kind words about our service department and Brittany. We look forward to seeing you on your next visit. Feel free to reach out to us if you have any questions.

June 15, 2025

Honest, great service. The service department was clean, and tech areas appeared to be organized. More

by JAMESCONKLIN87
Recommend Dealer
Yes
Employees Worked With
Stephen Smith
Jun 16, 2025 -

Gray-Daniels Nissan Brandon responded

Hello Mr. James, thank you so much for the five-star review and the kind words about our service department. We look forward to seeing you on your next visit. If you have any questions, please give us a call.

June 14, 2025

Good as long as Brittany is there in service dept Dependable needs to use more after market parts the parts are extremely expensive and this may determine if I purchase another Nissan I've had 4 More

by LYNRICH1313
Recommend Dealer
Yes
Employees Worked With
Brittany Greene great customer relations skills very patient explains everything Keeps her word always smiling Extremely knowledgeable
Jun 16, 2025 -

Gray-Daniels Nissan Brandon responded

Thank you for the good review, kind words about Brittany, and the feedback. We look forward to seeing you on your next visit. If you have any questions, feel free to reach out to us.

June 12, 2025

The staff is very professional and works super hard to satisfy the customers at all times! More

by shaquettamann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristin Jones
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2025 -

Gray-Daniels Nissan Brandon responded

Hello Ms. Mann, thank you so much for the great review and the kind words about our service department. We look forward to seeing you on your newt visit. Feel free to reach out to us if you have any questions.