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Gray-Daniels Nissan Brandon - Service Center

Brandon, MS

4.6
131 Reviews

131 Reviews of Gray-Daniels Nissan Brandon - Service Center

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June 08, 2025

Poor customer service. Did not follow-up depends on computer system instead talk to you More

by LIFEISGOOD.1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gary Wilson
Jun 10, 2025 -

Gray-Daniels Nissan Brandon responded

I do apologize for the experience you had and I will take note and talk with our service advisor. Thank you for the feedback.

June 08, 2025

I had a great experience. Service techs were attentive and very informative. They did a good job pointing out major issues with my vehicle. Thanks More

by JAMESNIMOX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Murphree
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kristin Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2025 -

Gray-Daniels Nissan Brandon responded

Thank you so much for the great review and the kind words about our service department. If you have any questions, feel free to give us a call.

Jun 13, 2025 -

Gray-Daniels Nissan Brandon responded

Thank you for the 5 star review! We appreciate you trusting us with your service needs.

June 08, 2025

Oil change and tire rotation. Appointment made for next day. Great service, very helpful. Found 2 other small issues they informed me about and I had them perform them More

by cheryl.stevens1955
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Murphree
4.0
This rating includes all reviews, with more weight given to recent reviews.
Kristin Jones
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2025 -

Gray-Daniels Nissan Brandon responded

Hello Ms. Cheryl, thank you for the great review and feedback. We look forward to seeing you on your next visit. Feel free to reach out to us if you have any questions.

Jun 13, 2025 -

Gray-Daniels Nissan Brandon responded

Thank you for your review. We appreciate your trusting us to service your vehicle. We strive to provide the best service possible.

June 08, 2025

Very professional and informative. Nice clean area to sit in and cool water to drink. Enjoyed getting feedback and confirmation about my vehicle. More

by mirandareneejackson39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Murphree
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kristin Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2025 -

Gray-Daniels Nissan Brandon responded

Hello Ms. Miranda, thank you for the great review and the kind words. If you have any questions, please reach out to us.

Jun 13, 2025 -

Gray-Daniels Nissan Brandon responded

Thank you for the 5 star review. We appreciate you trusting us with your service needs.

June 06, 2025

Super customer service. Made sure I understood everything about my service and answered all my questions. More

by Maryw10
Recommend Dealer
Yes
Employees Worked With
Stephen
Jun 10, 2025 -

Gray-Daniels Nissan Brandon responded

Ms. Mary, thank you so much for the great review. We look forward to seeing you on your next visit. If you have any questions, feel free to reach out to us.

Jun 13, 2025 -

Gray-Daniels Nissan Brandon responded

Thank you for the 5 star review! We strive to perform the best service possible.

June 06, 2025

Excellent service experience! Made sure I understood everything concerning my service. Could not ask for better customer service! More

by Maryw88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Smith
Jun 10, 2025 -

Gray-Daniels Nissan Brandon responded

Hello Ms. Mary, thank you for the great review and the kind words about our service department. We look forward to seeing you on your next visit. Please reach out to us if you have any questions.

June 06, 2025

The service advisor is always courtesy and knowledgeable of their jobs they always informed you if their is any other problems that needs to be taken care of when you bring your vehicle in for services More

by ANITAELAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Smith
Jun 10, 2025 -

Gray-Daniels Nissan Brandon responded

Hello. Ms. Elam, thank you so much for the five-star review and the kind words about our service department. We look forward to seeing you on your next visit. Please reach out to us if you have any questions.

June 06, 2025

Excellent and thorough job repairing my tire which needed to be replaced under warranty. very pleased More

by SC.HOPKINS02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vehicle servicing center
Jun 10, 2025 -

Gray-Daniels Nissan Brandon responded

Mr. Hopkins, thank you for the great review. We look forward to seeing you on your next visit. If you have any questions, feel free to give us a call.

Jun 13, 2025 -

Gray-Daniels Nissan Brandon responded

Thank you for the 5 star review. We appreciate you trusting us with your service needs.

June 05, 2025

Arrived for my appointment at 345 and was told that there were two more cars in front of me. I had a long wait at least a hour or more More

by bobbyc901
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unknown name
Jun 05, 2025 -

Gray-Daniels Nissan Brandon responded

Thank you for the feedback. I'm sorry we were running a little behind the day you came in. We have been extremely busy the last few days. We are currently adding to our staff to get the appointments back below an hour. If you have any questions, feel free to reach out to us. Thank you for your patience.

June 03, 2025

This was my first visit at this location and I was very pleased with the service that I received. More

by mrzpat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Britney
Jun 03, 2025 -

Gray-Daniels Nissan Brandon responded

Thank you so much for the great review. We look forward to seeing you on your next visit. If you have any questions, please feel free to reach out to us.

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