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Gray-Daniels Nissan Brandon - Service Center

Brandon, MS

4.6
132 Reviews

132 Reviews of Gray-Daniels Nissan Brandon - Service Center

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May 23, 2025

I have always gotten the greatest service here! I have a specific tech that I absolutely adore and he always does an excellent job! More

by PRENTISS0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Mancini
May 23, 2025 -

Gray-Daniels Nissan Brandon responded

Thank you for the five-star review! and the kind words about our service department. We look forward to seeing you on your next visit. If you have any questions, feel free to give us a call. Hope you have a wonderful safe holiday weekend.

May 23, 2025

The service department employees are nice and considerate. Text messages are sent during car being serviced. More

by Juliakraft21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristin Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2025 -

Gray-Daniels Nissan Brandon responded

Hello Mr. Kraft, thank you so much for the great survey and the kind words about our service department. We look forward to seeing you on your next visit. If you have any questions, please give us a call. Have a wonderful safe holiday weekend.

May 23, 2025

Called and set up an appointment to have my oil changed. I was early, they were able to start. They also rotated my tires. Everybody was friendly. More

by bapickle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristin Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2025 -

Gray-Daniels Nissan Brandon responded

Ms. Pickle, thank you for the great review and the kind words. We look forward to seeing you on your next visit. Feel free to reach out to us if you have any questions. Hope you have a wonderful safe holiday weekend.

May 22, 2025

Ms. Crystal at the Collision Center helped me navigate the insurance issues. She went above and beyond by helping me talk to the insurance company. They also did a well done repair job! She was patient an More

by Adriann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Murphree
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Crystal
May 22, 2025 -

Gray-Daniels Nissan Brandon responded

Hey Ms. Adriann, as I would like to take credit, I believe you have left this review for the wrong dealership. Here at Gray-Daniels Nissan Brandon we unfortunately do not have a collision nor a Ms. Crystal. But I believe Ms. Crystal definitely got you taking care of. Hope you have a wonderful afternoon.

May 22, 2025

The service was quick and organized. Everyone was polite, friendly, and helpful. I wish this service was mandatory at all Nissan dealerships. More

by twaneshacoleman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Murphree
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kristin Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2025 -

Gray-Daniels Nissan Brandon responded

Hello Ms. Coleman, thank you for the five-star review and the kind words about our service department. We look forward to seeing you on your next visit. Hope you have a wonderful safe holiday weekend.

May 22, 2025

Very quick & efficient! The problem is not talking to someone in service to make appt. I hate the AI person taking your appointment. Stella seems like she doesn’t underst More

by shatc10336
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Murphree
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kristin Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary wilson
May 23, 2025 -

Gray-Daniels Nissan Brandon responded

Thank you for the review and the feedback. We have been working to improve Stella. I will make a note of this and get with our AI team and let them know. In the meantime, feel free to reach out to Kristin at 6019853913 and she can set up your next service appointment. If she doesn't answer, please leave her a voicemail with you name and number and she'll call you back as soon as she can. Again, thank you for the feedback and the great review for our service department. Hope you have a wonderful safe holiday weekend.

May 21, 2025

No problems. The scheduling was very very easy. Great service. Have a good day. Thanks More

by MILESTONEEBOOKS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shop service person.
May 21, 2025 -

Gray-Daniels Nissan Brandon responded

Thank you so much for the five-star review. We look forward to seeing you on your next visit. Feel free to reach out to us if you have any questions.

May 21, 2025

Prompt, courteous service with great communication. Comfortable waiting area. Like the automated scheduler option and text reminders. More

by ELDOSS119
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept.
May 21, 2025 -

Gray-Daniels Nissan Brandon responded

Thank you for the great review and kind words about our service department. We look forward to seeing you on your next visit. If you have any questions, feel free to give us a call.

May 19, 2025

Service for oil change and tire rotation was completed as expected. No issues. Helpful staff. More

by MARYMCOLLINS19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Murphree
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kristin Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2025 -

Gray-Daniels Nissan Brandon responded

Hello Ms. Collins, thank you for the great review. We look forward to seeing you on your next visit. If you have any questions, feel free to give us a call.

May 18, 2025

The wait is not long and the staff is friendly. They keep you informed and updated about your vehicle while waiting. More

by tashae1994
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Murphree
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kristin Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2025 -

Gray-Daniels Nissan Brandon responded

Thank you for the great review and the kind words. We look forward to seeing you on your next visit. If you have any questions, feel free to reach out to us.

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