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Gray Epperson Hyundai
Cleveland, TN
284 Reviews
Our dealership provides Cleveland Hyundai customers the widest selection of new and pre-owned Hyundai vehicles as well as all other manufacturer's pre-owned vehicles in our area. All of our vehicles are competitively priced. Whether you're looking for the latest models, or you're interested in checking out a huge inventory of the most dependable pre-owned cars, trucks and SUVs, Gray Epperson has you covered!
Our sales team will provide you with the best information on each model and any necessary auto financing assistance. That includes custom financing programs like the Credit ReStart Program and special financing for military personnel. As a Capital One exclusive dealer, we'll exercise the effort to find you a vehicle, negotiate a price, and give no-hassle quotes. From bad credit to no credit at all, we have over 100 sources of lenders available to help you drive home in a new vehicle. Our website has our full stock available online and ready to go. When you're ready to schedule an appointment, fill out an online form, or give us a call.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 284 reviews
April 07, 2017
Love these folks. Best place to do business, real pros! Billy and the crew at Grey Epperson are the best around. My whole family has purchased cars from them and a lot Best place to do business, real pros! Billy and the crew at Grey Epperson are the best around. My whole family has purchased cars from them and a lot of the people we work with also. What a top notch bunch of folks! More
by ctstovalljr
Verified CustomerEmployees Worked With
Michael, Frazier, Billy.
April 05, 2017
Review of experience at Gray Epperson Hyundai Our salesman is Rick McCarthy. He was very knowledgeable about Hyundai and answered all our questions without being overbearing. He provided us with Our salesman is Rick McCarthy. He was very knowledgeable about Hyundai and answered all our questions without being overbearing. He provided us with the information we needed to make the right choice for us. More
by jpar1322
Employees Worked With
Rick McCarthy, salesman
April 04, 2017
Exceptional purchase experience The entire staff was professional, courteous and helpful throughout the purchase process. They made sure the vehicle my husband and I purchased was ex The entire staff was professional, courteous and helpful throughout the purchase process. They made sure the vehicle my husband and I purchased was exactly the vehicle we wanted. This included transferring the vehicle in from another dealer to get the options and equipment we desired including color of the car. We are delighted with our new Santa Fe Sport AWD and with the experience at Gray Epperson Hyundai. Rick was our sales representative and did an excellent job explaining the Santa Fe systems and functions. He introduced us to Billy the sales manager along with Jeff the service manager all made us feel like our business mattered. More
by mictorbett
Employees Worked With
Rick, Billy, Jeff
April 02, 2017
First New Car in 20YRS When first arriving on the lot we where disappointed. We where however, handed quickly off to Jim, it went very well from that point. This being our f When first arriving on the lot we where disappointed. We where however, handed quickly off to Jim, it went very well from that point. This being our first new car purchase in 20 years, we where dreading the "deal". In the end, the process was completely painless. More
by mdale46
Employees Worked With
Jim
March 10, 2017
Great service from a great dealership My review for Gray Epperson is 5 star. This is my fourth year with Gray Epperson and my second new car. Great Service and friendly smiles. My review for Gray Epperson is 5 star. This is my fourth year with Gray Epperson and my second new car. Great Service and friendly smiles. More
by she_rry
Employees Worked With
Jared, our sales guy, Gary Burnette in office
March 09, 2017
Very pleased customer I am very happy with my new Hyundai!! I received excellent customer service. Alan Gaddis worked hard to exceed our expectations and we would definitel I am very happy with my new Hyundai!! I received excellent customer service. Alan Gaddis worked hard to exceed our expectations and we would definitely recommend him and this dealership to friends and relatives. More
by kenunn
Employees Worked With
Alan Gaddis
March 09, 2017
Good job Great and fast service. I will definitely recommend Gray Epperson Hyundai to friends, family, and anyone looking to car shop. This is the third Hyun Great and fast service. I will definitely recommend Gray Epperson Hyundai to friends, family, and anyone looking to car shop. This is the third Hyundai I have owned and have always been very satisfied. More
by cmfowler
Employees Worked With
Michael
March 09, 2017
Retrain Your Saleman Make sure your saleman get all the info that is needed instead of texting and calling the customer around 10 pm to get info that the saleman Should'v Make sure your saleman get all the info that is needed instead of texting and calling the customer around 10 pm to get info that the saleman Should've already Had ! instead of the customer helping him and instead of getting called over and over !! More
by alan.melara
Employees Worked With
allen
March 08, 2017
Great job! The young man AJ was very helpful in our choice of vehicle. Then all the people that helped us with signing the loan to the manager, to the service d The young man AJ was very helpful in our choice of vehicle. Then all the people that helped us with signing the loan to the manager, to the service dept. Service manager.was helpful. Explained what and when should bring it in for service. More
by leehousehold
March 03, 2017
Great I loved working with Michael to find our perfect car. Our loan specialist helped us save money and worked well within our budget. We got a payment tha I loved working with Michael to find our perfect car. Our loan specialist helped us save money and worked well within our budget. We got a payment that was lower than expected and I would refer anyone needing a new car to Michael Cates. More
by ksweet0966
Employees Worked With
Michael Cates
