Gray Epperson Hyundai

Unbeatable price and great to work with! I'm a single woman and had been shopping around in Chattanooga for a few weeks. Every dealership I visited pressured me and made me feel like I was in I'm a single woman and had been shopping around in Chattanooga for a few weeks. Every dealership I visited pressured me and made me feel like I was in a hot seat. The rep would go find the manager and then the manager would pressure me And, when I would tell them my financial goals they made me feel like I was being unreasonable. One dealership told me my credit score was almost 100 points lower than it actually is and my rep here at Gray Epperson was shocked. Long story short out of all the dealerships I've visited over the last 2 to 3 weeks have either been rude or just plain shady. Ron Carelli was my sales rep and from the moment I contacted Gray Epperson they met me with good faith, no pressure, and a much better financial scenario on the vehicle I needed. I cannot recommend this dealership or Ron Carelli highly enough! More

The best car buying experience ever!!! This was the easiest time we have ever had buying a car! Jared was the best! The best place in Cleveland to buy a car!! This was the easiest time we have ever had buying a car! Jared was the best! The best place in Cleveland to buy a car!! More

great saleman********* we met Ron when i was buying a truck for me and my wife got interested in a jeep there, so ron took her and showed her the jeep and let her drive it, we met Ron when i was buying a truck for me and my wife got interested in a jeep there, so ron took her and showed her the jeep and let her drive it, what was so great there was no pressure on us to to fill out paperwork. he just let her do her thing and when she wanted to fill out the paper work he was there to assist her. he was very polite and friendly to us both and didn't pressure us to do anything that we didn't want to do... I would highly recommend Ron Carelli for your next purchase. I know where we are going again when we need another vehicle... thanks Ron More

Ron's A-Number 1! Even though I'm in my fifties, this was my first new car purchase all on my own. Needless to say, I was nervous going into it. Ron happened to be st Even though I'm in my fifties, this was my first new car purchase all on my own. Needless to say, I was nervous going into it. Ron happened to be standing outside the building when we pulled up and I feel blessed that he was our salesman. He put me at ease throughout the process and is just a nice guy to be around. I already have a 1990 Miata at home and wanted a new one. There was never one bit of pressure and, in fact, Ron spent nearly 5 hours with us until the deal was closed. I also met and spoke with the owner of the dealership, Mr. Gray Epperson. What a down-to-earth man, very personable. Everyone at the dealership that we came in contact with was so very nice. I know where I'll be going whenever I get my next new car. Thank you, Ron! (By the way, I wasn't given the option of Mazda for Vehicle Purchased.) More

Best Salesman Ever i met!!!! Mr Charles was super friendly..I had credit issues but he didn't give up on me...He worked with me and my mom through all issues from is insurance pay Mr Charles was super friendly..I had credit issues but he didn't give up on me...He worked with me and my mom through all issues from is insurance payments everything..the guy put me in a 2018 elwanyr with 9 miles on it.....I went to get a used car a 09 jetta...Thank you so much for all your help...me and my daughter will be back to upgrade....Virginia Goodman More

skimming i have been there yesterday saw online they have great deal going on rebate plus internet pricing was 23,000.00 for mini suvs for 0% but when sales pe i have been there yesterday saw online they have great deal going on rebate plus internet pricing was 23,000.00 for mini suvs for 0% but when sales person bring out paper shows 25,550.00 and he did not even let us know that was with 2,000.00 dowan payment so felt like they are skimming people. i hope my voice reach out to the company. good luck More

Our sales associate Korrie Dodd, gade this enjoyable Korrie Dodd helped to make this new car purchase the best we have ever had, and we have had quite a few in the last 30 years. From start to finish hi Korrie Dodd helped to make this new car purchase the best we have ever had, and we have had quite a few in the last 30 years. From start to finish his focus was on what my wife wanted, how she felt about different features and how he could accommodate her. Her test drive was fun and Korrie was sure to point out all the bells and whistles and answered every single question with the confidence of someone familiar with the product he was representing. Honestly the Kona could have sold itself but Korrie was the icing on the cake for us. We were confident we were getting the best deal possible with minimum back and forth that you know is coming when negotiating the price. We felt comfortable and in good hands with Korrie, and that was actually a first for us when buying a new car. Gary Burnette helped us with the financial closing that can be confusing and tedious. Gary helped us feel comfortable in every aspect of this purchase and was extremely personable and fun to be with. Tamika helped us in our first contact with the dealer from the website and coordinated our visit with Korrie to make the purchase. This is a high functioning team at this dealership and a very welcoming and comfortable group of employees. We highly recommend this dealership but most of all Korrie Dodd. More

AWESOME SALESMAN AND DEALERSHIP!!! My son is 17 yrs old and I brought him with me to look for his very first car and to have a real experience with an actual dealership. The experience My son is 17 yrs old and I brought him with me to look for his very first car and to have a real experience with an actual dealership. The experience was amazing from beginning to end. Rick Mcarthy was patient, truthful and, courteous. His eagerness, excitement and persistence to help me find the right car was astounding. . Even when there was an obstacle and I had doubt about being able to get a car, he never gave up on me. He helped me find a great vehicle that fit comfortably within my budget. Even towards the very end, Rick Mcarthy and Gary Burnette made this experience fun, stress free and amazing. A day my son and I will never forget. I recommend this dealership for any first time car buyers of all ages!!! SBradford More

Great until minor problem went wrong two weeks after my purc Our purchase went great until two weeks later when the power lift gate on my 2013 Ford Edge Limited stopped working properly. I called and made an app Our purchase went great until two weeks later when the power lift gate on my 2013 Ford Edge Limited stopped working properly. I called and made an appt, which took two more weeks. After the service dept looked at it they said "they can't fix it due to not having the parts and I would have to take it to the Ford Dealership it would be my responsibility" I then spoke with Jim about Hyundai helping get the lift gate fixed since it messed up only two weeks after my purchase, his response after speaking to his manager was, " you bought it as is, we did you a favor when giving you a power train warranty and we can't put any more money into ( that was an insult) we bought "as is" and it worked when we bought it! I thought since this was a minor fix for them they would stand on the good customer satisfaction and help with it. Like most people this nice vehicle is a new purchase to us and with the devotion to such a purchase we shouldn't have to fix anything on the vehicle , it doesn't matter how minor. It's very frustrating. Other than that I love my Ford Edge! More