Gray Epperson Hyundai

Very Short Senior Sally I came to the lot with my Son and Daughter in law. Ron Carelli meets us outside ITS COLD November 28, 2018. I need a car. Tell him price I can work wi I came to the lot with my Son and Daughter in law. Ron Carelli meets us outside ITS COLD November 28, 2018. I need a car. Tell him price I can work with. I must be able to see over the hood when driving. So I do have any accidents. We go inside, and explaining what also is needed. We found a car ! Ron Carelli is the BEST SALESMAN I every worked with. First I drove seat up all the way and towards motor I can see over dash board. Next my daughter in law takes for road test. We both said like the car. Go in and Grey Epperson accepted my credit card. Ron very helpful. He listens. He doesn't push for extras. I talk, and will tell everybody of the great service we had today. Thank You Ron you are helping 5 familys . Gary R. Burnette explained all what was signed. Very helpful also. All done less then 4 hours. More

Was lied to and service was not complete ; Sales rep rude About to my witts end with this place. Everything was fine at first, had an issue took it in got it fixed. Few months (1-2) later take it in for my fi About to my witts end with this place. Everything was fine at first, had an issue took it in got it fixed. Few months (1-2) later take it in for my first oil change tire rotation... fine... before that my front driver tire would go low enough to kick the sensor alarm on.. i air it up no problems (no more than 2-3 psi) ... tires were “rotated”? Right??? Then why is same tire doing same thing? Then my car starts making a “roaring sound” like the rotor is going bad again take it back in.... nope now its my tires b/c they haven’t been rotated.. they are cupping.... if they were cupping that bad it should have been on the service report...shouldn’t I have been notified of this like 2 weeks ago when I brought it in for oil/tire rotation. Now they tell me to bring it back in and they can see what can be done... why???? Now I need new tires.... so unless Y’all are gonna make this right by replacing my tires I will not waste any more of my money with this car or loose money to bring in by missing work again for yet another service appt in the <6 months I have owned this car!!!! My sales agent calls me and I was appalled by the way he was speaking to me... glad I haven’t filled that survey out yet... Now in August, still no resolution. More

Unbeatable price and great to work with! I'm a single woman and had been shopping around in Chattanooga for a few weeks. Every dealership I visited pressured me and made me feel like I was in I'm a single woman and had been shopping around in Chattanooga for a few weeks. Every dealership I visited pressured me and made me feel like I was in a hot seat. The rep would go find the manager and then the manager would pressure me And, when I would tell them my financial goals they made me feel like I was being unreasonable. One dealership told me my credit score was almost 100 points lower than it actually is and my rep here at Gray Epperson was shocked. Long story short out of all the dealerships I've visited over the last 2 to 3 weeks have either been rude or just plain shady. Ron Carelli was my sales rep and from the moment I contacted Gray Epperson they met me with good faith, no pressure, and a much better financial scenario on the vehicle I needed. I cannot recommend this dealership or Ron Carelli highly enough! More

The best car buying experience ever!!! This was the easiest time we have ever had buying a car! Jared was the best! The best place in Cleveland to buy a car!! This was the easiest time we have ever had buying a car! Jared was the best! The best place in Cleveland to buy a car!! More

great saleman********* we met Ron when i was buying a truck for me and my wife got interested in a jeep there, so ron took her and showed her the jeep and let her drive it, we met Ron when i was buying a truck for me and my wife got interested in a jeep there, so ron took her and showed her the jeep and let her drive it, what was so great there was no pressure on us to to fill out paperwork. he just let her do her thing and when she wanted to fill out the paper work he was there to assist her. he was very polite and friendly to us both and didn't pressure us to do anything that we didn't want to do... I would highly recommend Ron Carelli for your next purchase. I know where we are going again when we need another vehicle... thanks Ron More

Ron's A-Number 1! Even though I'm in my fifties, this was my first new car purchase all on my own. Needless to say, I was nervous going into it. Ron happened to be st Even though I'm in my fifties, this was my first new car purchase all on my own. Needless to say, I was nervous going into it. Ron happened to be standing outside the building when we pulled up and I feel blessed that he was our salesman. He put me at ease throughout the process and is just a nice guy to be around. I already have a 1990 Miata at home and wanted a new one. There was never one bit of pressure and, in fact, Ron spent nearly 5 hours with us until the deal was closed. I also met and spoke with the owner of the dealership, Mr. Gray Epperson. What a down-to-earth man, very personable. Everyone at the dealership that we came in contact with was so very nice. I know where I'll be going whenever I get my next new car. Thank you, Ron! (By the way, I wasn't given the option of Mazda for Vehicle Purchased.) More

Best Salesman Ever i met!!!! Mr Charles was super friendly..I had credit issues but he didn't give up on me...He worked with me and my mom through all issues from is insurance pay Mr Charles was super friendly..I had credit issues but he didn't give up on me...He worked with me and my mom through all issues from is insurance payments everything..the guy put me in a 2018 elwanyr with 9 miles on it.....I went to get a used car a 09 jetta...Thank you so much for all your help...me and my daughter will be back to upgrade....Virginia Goodman More

skimming i have been there yesterday saw online they have great deal going on rebate plus internet pricing was 23,000.00 for mini suvs for 0% but when sales pe i have been there yesterday saw online they have great deal going on rebate plus internet pricing was 23,000.00 for mini suvs for 0% but when sales person bring out paper shows 25,550.00 and he did not even let us know that was with 2,000.00 dowan payment so felt like they are skimming people. i hope my voice reach out to the company. good luck More

Our sales associate Korrie Dodd, gade this enjoyable Korrie Dodd helped to make this new car purchase the best we have ever had, and we have had quite a few in the last 30 years. From start to finish hi Korrie Dodd helped to make this new car purchase the best we have ever had, and we have had quite a few in the last 30 years. From start to finish his focus was on what my wife wanted, how she felt about different features and how he could accommodate her. Her test drive was fun and Korrie was sure to point out all the bells and whistles and answered every single question with the confidence of someone familiar with the product he was representing. Honestly the Kona could have sold itself but Korrie was the icing on the cake for us. We were confident we were getting the best deal possible with minimum back and forth that you know is coming when negotiating the price. We felt comfortable and in good hands with Korrie, and that was actually a first for us when buying a new car. Gary Burnette helped us with the financial closing that can be confusing and tedious. Gary helped us feel comfortable in every aspect of this purchase and was extremely personable and fun to be with. Tamika helped us in our first contact with the dealer from the website and coordinated our visit with Korrie to make the purchase. This is a high functioning team at this dealership and a very welcoming and comfortable group of employees. We highly recommend this dealership but most of all Korrie Dodd. More

AWESOME SALESMAN AND DEALERSHIP!!! My son is 17 yrs old and I brought him with me to look for his very first car and to have a real experience with an actual dealership. The experience My son is 17 yrs old and I brought him with me to look for his very first car and to have a real experience with an actual dealership. The experience was amazing from beginning to end. Rick Mcarthy was patient, truthful and, courteous. His eagerness, excitement and persistence to help me find the right car was astounding. . Even when there was an obstacle and I had doubt about being able to get a car, he never gave up on me. He helped me find a great vehicle that fit comfortably within my budget. Even towards the very end, Rick Mcarthy and Gary Burnette made this experience fun, stress free and amazing. A day my son and I will never forget. I recommend this dealership for any first time car buyers of all ages!!! SBradford More