Gray Epperson Hyundai
Cleveland, TN
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Best Salesperson I've ever deal with My wife and I looked at a new 2018 vehicle and contacted Ron to discuss a trade-in and "out the door" price. Ron made the process both easy and enjoya My wife and I looked at a new 2018 vehicle and contacted Ron to discuss a trade-in and "out the door" price. Ron made the process both easy and enjoyable! He went out of his way to find the exact car we wanted and then worked to get us every incentive available, an outstanding price on the new car, and a great price on our trade-in. He walked us through every step of the process and it only took a few hours from start to finish. It's easy to see that Ron is a man of integrity and genuinely cares about people. Although there are dealers closer to our home, we will make the trip again to see Ron when it's time for another new car. I am 63 years old and have purchased about 15 new cars during my lifetime and I can tell you that this purchase was, by far, the best car buying experience I've ever had. More
Great until minor problem went wrong two weeks after my purc Our purchase went great until two weeks later when the power lift gate on my 2013 Ford Edge Limited stopped working properly. I called and made an app Our purchase went great until two weeks later when the power lift gate on my 2013 Ford Edge Limited stopped working properly. I called and made an appt, which took two more weeks. After the service dept looked at it they said "they can't fix it due to not having the parts and I would have to take it to the Ford Dealership it would be my responsibility" I then spoke with Jim about Hyundai helping get the lift gate fixed since it messed up only two weeks after my purchase, his response after speaking to his manager was, " you bought it as is, we did you a favor when giving you a power train warranty and we can't put any more money into ( that was an insult) we bought "as is" and it worked when we bought it! I thought since this was a minor fix for them they would stand on the good customer satisfaction and help with it. Like most people this nice vehicle is a new purchase to us and with the devotion to such a purchase we shouldn't have to fix anything on the vehicle , it doesn't matter how minor. It's very frustrating. Other than that I love my Ford Edge! More
Love Gray E Very sweet people to deal with I bought two suv and they are wonderful .Adam Gage is the best to deal with great guy . I can’t say enough words about Very sweet people to deal with I bought two suv and they are wonderful .Adam Gage is the best to deal with great guy . I can’t say enough words about him. I wish a lot of people was like Adam . More
Just what I needed My husband and I were ready to budget for a second car of my choosing. After explaining my criteria to Ron, I fell involve instantly with the 2nd opti My husband and I were ready to budget for a second car of my choosing. After explaining my criteria to Ron, I fell involve instantly with the 2nd option he showed me and made my dream come true! Gary, Ron and the crew at Epperson Mazda managed to match the monthly we were looking for, on a wonderful car, that I know I will still enjoy for years to come. Ron had excellent rapor and worked with us after hours to make sure everything went smooth. Offered a free 1st oil change, quick car clean up, and a full tank of gas before leaving with my new car! Wow! I will definitely recommend Ron and this dealership to others since they care about your needs than trying to get the most out of you like some places. Thanks! -Lindsay Zamorano More
Great help in time of need This is the second vehicle we have bought from grey epperson and it was truly a pleasure working with them. They were so great to work with and helped This is the second vehicle we have bought from grey epperson and it was truly a pleasure working with them. They were so great to work with and helped us find exactly what we needed. They are so friendly and go above and beyond to help you get in a vehicle from Ron our salesperson who was great and so helpful to Gary who helped with the financing and paperwork who was also so wonderful to work with. It was a great experience with everyone here. We would definately recommend letting them help you get into a vehicle and we will be telling all our friends and family who are looking for a vehicle to come here. Thank you for everything you did to help us. Paul and Carol Bell More
Getting new vehicles We traded 2 vehicles on Saturday May 12 2018 with Rick. He is a awesome person. This is our 2nd time dealing with Rick. He treats you like your the on We traded 2 vehicles on Saturday May 12 2018 with Rick. He is a awesome person. This is our 2nd time dealing with Rick. He treats you like your the only person on the lot. He is very truthful. I will send customers to him. Financing was so easy. They treat you like family and we will sending our family and friends there. Great job and we love our new truck and Santa Fe More
One awesome day If you ever want a great new car are truck go see Rick Mcarthy he will take great care of you. Me and my wife have bought three vehicles. We will not If you ever want a great new car are truck go see Rick Mcarthy he will take great care of you. Me and my wife have bought three vehicles. We will not go anywhere else. More
Life Rescue I had a bad week, my car broke down over the weekend, had to have it towed. it had been costing a lot to maintain, and as an Uber/Lyft driver it is my I had a bad week, my car broke down over the weekend, had to have it towed. it had been costing a lot to maintain, and as an Uber/Lyft driver it is my source of income. I went in expecting to see how much i would have to save for a down payment on a brand new car hoping my car would last that long. Ron spoke to me and i told him my situation of i have no extra cash and nothing to trade in of value and a low credit score, he still insisted he could find something that day. He and the crew worked together to put me in a new 2018 Hyundai under the payment max that i could afford by about 200 cheaper. They had excellent Service and i was out of there in 3 hrs with a brand new car covered by a great warranty and I'm on my way to having a new Uber ride so i can keep driving. More
Excellent customer service Always curtesy and excellent service and always takes care of problems when they arise , offered very good package deal and financing. Would recommend Always curtesy and excellent service and always takes care of problems when they arise , offered very good package deal and financing. Would recommend dealership to all my friends and to use mr Adam Gage, he was so helpful to me. More
Summarize what? I got my oil changed. Very friendly and very quick service. Could not ask for better service. They found a way to schedule my service even though I did not csall ahead and Very friendly and very quick service. Could not ask for better service. They found a way to schedule my service even though I did not csall ahead and schedule service. Thank you. More



