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Grayson BMW - Service Center

Knoxville, TN

4.9
579 Reviews

579 Reviews of Grayson BMW - Service Center

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February 20, 2025

Excellent service both service tech & service advisor. Wait wasn’t long and was kept updated the entire time More

by dlawson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
February 20, 2025

Justin always treats us like VIPs, quickly getting our car in and has a loaner waiting. Excellent service! More

by drhhartman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Pickle
February 19, 2025

This dealer made the necessary repairs promptly and accurately. I was pleased with the results. More

by Dcantrell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
February 18, 2025

Great customer services and excellent craftsmanship of their work. Dylan was upfront on the cost and made sure I was out in a timely manner More

by blocs49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan
February 17, 2025

Matt Scholer in service is top-notch. His professionalism is outstanding. He helped us navigate a prickly insurance situation and made sure we had exactly what we needed to do it correctl More

by Mooney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Scholer
February 17, 2025

Dylan is courteous and respectful during my appointment. He arranged to have a courtesy vehicle during the repair. More

by thomas.sales
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Harris, Robert (shop manager)
February 16, 2025

Service is a unfortunate inconvenience of modern life but when it has to be done, Trent at Grayson BMW makes it easy More

by elambert24
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trent
February 15, 2025

Trent listening to all the questions I had and had a solution for every thing More

by claire
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trent
February 13, 2025

Good and thorough service, pleasant waiting area, can work, computer or coffee break, complete satisfaction More

by Vernl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan
February 09, 2025

Always prompt and professional service. We only use Grayson to service both our cars. Will continue to use. More

by nicelybrad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
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