Throughout my years of shopping for and buying vehicles, Grayson BMW is by far the best dealership I have experienced. Our family has purchased vehicles in multiple states, and not only is the best dealership locally, it surpasses our experiences throughout all of these prior locations. From the moment you enter the dealership you are greeted with very professional and courteous staff who are focused on making your experience top-class. This level of service extends far beyond the time of purchase, and it is clear they truly value developing long-term relationships with their customers. Five years ago, we had the privilege of working with Mike Sonju who sold us our first BMWs at Grayson. Mike is the most honest, hard-working, and dedicated salesman you can ever have the privilege of working with. Ask for Mike when you enter this dealership and prepare for the best car buying experience you have ever had. Once you decide to purchase the best driving car on the market, you will meet the finance manager George Holt. He will treat you with the utmost respect and kindness and ensure that the specifics of your purchase are handled perfectly. The entire process is under the direction of general manager Frank Scialdone. He is the most experienced and knowledgeable manager you will ever meet and ensures the dealership is ran with a degree of precision that is unmatched. They say a business flows from the top down, and it is clear why Grayson is so unbelievable under Frank’s leadership. Since our initial encounter at Grayson, we have been back to buy several more vehicles and our expectations have been surpassed each time. At our most recent purchase, Mike was unable to be present for the entire purchase and required some assistance from Maria Yanni who is another saleswoman at Grayson. She helped to finalize our purchase and truly offered an exceptional and exquisite service. She spent a large amount of time reviewing our vehicle and ensured everything about our new car was perfected to our liking. Maria is a great fit at Grayson and, if you get the privilege of working with her, she will ensure that you are taken care of in a truly remarkable way. We have developed a loyalty to Grayson due to our world-class treatment and recommend this dealership to anyone shopping for a vehicle in the region.