Grayson BMW - Service Center

Justin in the Service shop always goes above the norm to make sure I am taken care of. make sure I am taken care of. More

Really appreciate customer service. Nice waiting room. Matt seems like he really cares. Wish loaners were back. Nice waiting room. Matt seems like he really cares. Wish loaners were back. More

Always fast service and very knowledgeable. Keeps me updated on needed services for both of my cars. Keeps me updated on needed services for both of my cars. More

The folks at Grayson BMW are always very easy to work with when we take our cars in for service. From the beginning they have called us by name. That is vey important. The friendly personal environment h with when we take our cars in for service. From the beginning they have called us by name. That is vey important. The friendly personal environment has been shown to us consistently through our many years as BMW customers at Grayson. They come and speak to us in the waiting from time to time to let us know the progress of the repair. They always ask if we would like to have our cars washed. They aim to please, and do! More

Our service professional Matt is always spot on with all of our service needs. I would highly recommend him and Grayson BMW. of our service needs. I would highly recommend him and Grayson BMW. More

Always honest and professional. Easy to understand and talk to. Suggestions always make sense. I always go back. Easy to understand and talk to. Suggestions always make sense. I always go back. More

I am giving this dealership a 5 star all because of my interaction with the service department and Justin Pickle. He was very professional and a help when we didn’t feel heard. Grayson is blessed to have interaction with the service department and Justin Pickle. He was very professional and a help when we didn’t feel heard. Grayson is blessed to have an employee who goes the extra mile. He is the reason we will be coming back! Give him a raise and promotion! More

Matt makes it special. He separates average and fantastic. He is Grayson service and does a great job He separates average and fantastic. He is Grayson service and does a great job More

The consistent excellent service and attention to detail have made dealing with Justin Pickell & Grayson a pleasure. The knowledge and friendly atmosphere are greatly appreciated. We wouldn’t consider doing have made dealing with Justin Pickell & Grayson a pleasure. The knowledge and friendly atmosphere are greatly appreciated. We wouldn’t consider doing business with anyone else!! More

Good service center and completed successful work on my car. Rental/ car was also provided car. Rental/ car was also provided More