Grayson BMW - Service Center

Our appointment was for a factory recall on our BMW. The work was completed within an hour and it was very efficient. In addition, they also checked everything for free and made suggestions. Matt is ver The work was completed within an hour and it was very efficient. In addition, they also checked everything for free and made suggestions. Matt is very friendly, patient, professional and very helpful. Great service and I highly recommend Grayson. More

Excellent BMW in Knoxville Tennessee. The people are professionals , knowledgeable and friendly. Matt the service writer goes above and beyond to ensure that you are completely satisfied. The people are professionals , knowledgeable and friendly. Matt the service writer goes above and beyond to ensure that you are completely satisfied. More

Service has always been excellent. Service always listens to my concerns and lets me know my options Service always listens to my concerns and lets me know my options More

Service was reviewed upon arrival and handled appropriately within the estimated time. Friendly courteous staff. appropriately within the estimated time. Friendly courteous staff. More

Grayson BMW is outstanding. The staff is knowledgeable and so helpful. Justin provides excellent customer service . I always feel he has gone the extra mile in finding a solutio The staff is knowledgeable and so helpful. Justin provides excellent customer service . I always feel he has gone the extra mile in finding a solution if I have a question. More

First BMW. Had great experience with 1st service. Dylan was knowledgeable and helpful. I would recommend this dealer Had great experience with 1st service. Dylan was knowledgeable and helpful. I would recommend this dealer More

Dealt with Justin for many years. He has always provided first class customer care and you can tell he truly cares about his customers service experience. He has always provided first class customer care and you can tell he truly cares about his customers service experience. More

They have always provided excellent customer care and professional service of my 2016 Z4. Matt is a great guy and I have always felt that I have been dealt with honestly. professional service of my 2016 Z4. Matt is a great guy and I have always felt that I have been dealt with honestly. More

Great place for service, quick and efficient help has been offered now multiple times. Matt does a great job of providing follow-up and recommendations! been offered now multiple times. Matt does a great job of providing follow-up and recommendations! More

Great service Fast and efficient Great staff I would highly recommend Grayson to anyone especially friends highly recommend Grayson to anyone especially friends More