Grayson BMW - Service Center

Very friendly and easy to schedule an appointment. Very upfront about repairs needed and their urgency. Very upfront about repairs needed and their urgency. More

Justin, was extremely professional and kept me updated on everything. Very satisfied with every visit. Thanks for all you do. everything. Very satisfied with every visit. Thanks for all you do. More

My service provider, Justin is the best in the business. I trust his recommendations for repairs and he does his best to get me in for service on short notice. I trust his recommendations for repairs and he does his best to get me in for service on short notice. More

Great service… Justin does an excellent job. I appreciate the videos and explanations of the maintenance needed. I appreciate the videos and explanations of the maintenance needed. More

Even though I did not purchase my BMW X5 at Grayson BMW, the service dept has been amazing. I have only dealt with Matt, and I will always deal with Matt. He has great customer service skills and is a great the service dept has been amazing. I have only dealt with Matt, and I will always deal with Matt. He has great customer service skills and is a great listener. His communication during the day to keep me updated on status and progress is impressive. I live in Crossville, Tn and Grayson is the closest dealer to me. I would recommend them to anyone! More

Love Justin, my service coordinator, always does great. The beverage center is really nice. Wish they still had loaner cars. The beverage center is really nice. Wish they still had loaner cars. More

Great customer service both in sales and service. Everyone is friendly and knowledgeable. Rich in sales and Matt Mull in service were extremely helpful. Enjoy both of the cars we bought recently. Wil Everyone is friendly and knowledgeable. Rich in sales and Matt Mull in service were extremely helpful. Enjoy both of the cars we bought recently. Will recommend the dealership to all of our friends. More

Friendly staff and seemed thorough. Love that I get a car wash after a service call! Love that I get a car wash after a service call! More

Dylan Harris was very professional. Diagnosed problem quickly and got the mechanics headed in the right direction. I will contact him in the future if the need arises. Diagnosed problem quickly and got the mechanics headed in the right direction. I will contact him in the future if the need arises. More

Very efficient service. Justin met me on time and kept me informed throughout the service. Got me in and out in 1.5 hours. Excellent Justin met me on time and kept me informed throughout the service. Got me in and out in 1.5 hours. Excellent More