Grayson BMW - Service Center

Dylan was a wonderful help! Very nice and professional. Made my experience comfortable and pleasant. Much appreciated. Very nice and professional. Made my experience comfortable and pleasant. Much appreciated. More

Justin got our X5 in quickly and had a loaner ready. Our car was ready to pick up later that day. Justin works hard to keep us returning. Our car was ready to pick up later that day. Justin works hard to keep us returning. More

We were very impressed with the professionalism and sense of urgency in repairing replacing the fuel pump on our car on our trip from South Carolina to Illinois. Very much appreciated. Thank you Ralph Odman. of urgency in repairing replacing the fuel pump on our car on our trip from South Carolina to Illinois. Very much appreciated. Thank you Ralph Odman. More

Outstanding customer service and superior quality of care for my BMW. I’ll continue to trust Grayson for my service needs. for my BMW. I’ll continue to trust Grayson for my service needs. More

Dylan Harris made my appointment and greeted me on the day of service. He was pleasant, knowledgeable, and very professional. He is a valuable member of your team. day of service. He was pleasant, knowledgeable, and very professional. He is a valuable member of your team. More

Trent was really professional and knowledgeable. whenever I am in East Tennessee I will be going to Grayson BMW. whenever I am in East Tennessee I will be going to Grayson BMW. More

They can figure out some subtle problems and detailed oriented. Highly recommended to their service department. oriented. Highly recommended to their service department. More

They’re okay. It was better when they let quality customers have a loaner car It was better when they let quality customers have a loaner car More

Easy scheduling and smooth service experience on my e93 recall work. Would recommend them for service. recall work. Would recommend them for service. More

Dylan provided great service as he always does! I appreciate his customer service ethic. Thanks! I appreciate his customer service ethic. Thanks! More