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Grayson BMW - Service Center

Knoxville, TN

4.9
608 Reviews

608 Reviews of Grayson BMW - Service Center

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November 29, 2024

Great working with Matt, my service advisor. He provides advice and guidance for my needs. More

by dwainp602
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
November 29, 2024

Justin always exceeds our expectations when we have our vehicles serviced at Grayson BMW. Excellent service always More

by Brian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Pickell
November 29, 2024

Trent was super helpful and explained everything to me especially because I had no idea what I was talking about! They did my BMW oil change and gave me quote for my tires, washed the car etc all free of More

by robinsonjenna13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trent
November 28, 2024

The service department at Grayson BMW is outstanding! I don’t have the words to express how thankful I am for Justin and Trent in ensuring that my car was repaired and ready for our recent trip to Atlant More

by Swilsoncpnp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trent, Justin
November 27, 2024

Great dealership with great service personell. Very good at explaining service needed and associated cost. More

by KZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan
November 27, 2024

The service I have received at Grayson has always been great. They are very knowledgeable and accommodating. More

by ctyree217
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Harris
November 26, 2024

Very please with the service. Told me exactly what was going to be done and followed thru More

by bryanwestich2008
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
November 24, 2024

Professional and friendly staff. I was also pleased with the ease of scheduling the service More

by rickymurray74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
November 22, 2024

Grayson is easy to schedule a service and is conveniently located. The waiting area is bright and comfortable with great coffee. More

by Kay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trent
November 22, 2024

Wonderful customer service at this dealership. , Justin Pickell is an extremely helpful with service related issues. Excellent service department . More

by dawnemariedesigns
Recommend Dealer
Yes
Employees Worked With
Justin Pickell
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