Grayson BMW - Service Center

Very prompt, courteous and professional. Knowledgeable of the product and answered all my questions or concerns. And as always very pleasant. Knowledgeable of the product and answered all my questions or concerns. And as always very pleasant. More

Matt and Justin are wonderful to work with in service department!!! Best service in town! department!!! Best service in town! More

I’ve had my car there twice and service and customer support is 100% . When it comes time to get a new BMW they’ll be first on my list support is 100% . When it comes time to get a new BMW they’ll be first on my list More

Matt provides great customer service! We have been long term Grayson BMW customers. Thanks for taking good care of us and our BMW. We have been long term Grayson BMW customers. Thanks for taking good care of us and our BMW. More

Although I bought my BMW at another dealership, I’ve used Grayson for all my maintenance needs. Trent, in particular, has been wonderful to work with. He keeps me informed and he is truthful in his assessm Grayson for all my maintenance needs. Trent, in particular, has been wonderful to work with. He keeps me informed and he is truthful in his assessment of my car’s needs. More

Great service. I have always been impressed with this crew : Dylan does an amazing job I have always been impressed with this crew : Dylan does an amazing job More

Matt is our go to at BMW. He is the best service manager we’ve ever had He is the best service manager we’ve ever had More

I am satisfied with repair work and very pleased with my rep. He is patient and makes sure I know what needs to be done and why. I will not be back due to check limit and surcharge on credit card charges. rep. He is patient and makes sure I know what needs to be done and why. I will not be back due to check limit and surcharge on credit card charges. More

Grayson Service is consistently great and reliable. The service team is amazing and the overall customer experience is top notch. I’ve been a customer for 7 years and have always been very satisfied. The service team is amazing and the overall customer experience is top notch. I’ve been a customer for 7 years and have always been very satisfied. More

The service manager at this dealership is the best I've ever dealt with. He is about customer satisfaction and repeat business. It's ridiculous to be charged a fee to use my credit card at a luxury deale ever dealt with. He is about customer satisfaction and repeat business. It's ridiculous to be charged a fee to use my credit card at a luxury dealership. I know people that have stopped going to Grayson because of this greedy fee. More