Grayson BMW - Service Center

The service manager at this dealership is the best I've ever dealt with. He is about customer satisfaction and repeat business. It's ridiculous to be charged a fee to use my credit card at a luxury deale ever dealt with. He is about customer satisfaction and repeat business. It's ridiculous to be charged a fee to use my credit card at a luxury dealership. I know people that have stopped going to Grayson because of this greedy fee. More

I recently visited the service department at Grayson BMW dealership, and I couldn't be more satisfied with my experience. From the moment I called to schedule my appointment, they were helpful and accommoda dealership, and I couldn't be more satisfied with my experience. From the moment I called to schedule my appointment, they were helpful and accommodating and made sure to find a convenient time for me. When I arrived, Justin was welcoming and efficient, ensuring my car was taken care of promptly. The service itself was top-notch. I truly appreciate the attention to detail and the excellent customer service I received. I highly recommend this dealership's service department to anyone in need of reliable and friendly car maintenance. Thank you, Justin, and the entire team for a job well done! More

Always very courteous and helpful, Dylan does a great job, I would recommend them to all job, I would recommend them to all More

Whether we are stopping in for an oil top off or a scheduled service for our BMW Justin is always very helpful and informative. We wouldn’t go anywhere else to have our car serviced. scheduled service for our BMW Justin is always very helpful and informative. We wouldn’t go anywhere else to have our car serviced. More

Justin is always professional, service experience was great and they had my loner car ready! great and they had my loner car ready! More

On Point and efficient. Showed great consideration for my time and was informative. I feel very confident that my car was well serviced. Showed great consideration for my time and was informative. I feel very confident that my car was well serviced. More

Matt takes wonderful Care of my car he is save me money. My husband and I both trust him. My husband and I both trust him. More

Friendly staff, great customer service. Dylan was very knowledgeable and answered all my questions. And I appreciate the complimentary car wash! Dylan was very knowledgeable and answered all my questions. And I appreciate the complimentary car wash! More

Atmosphere and service was great Dillon addressed all of my concerns with my vehicle thanks my concerns with my vehicle thanks More

I always have a positive experience at Grayson. Justin is very personable and explains everything in a way I can understand. Justin is very personable and explains everything in a way I can understand. More