Grayson BMW - Service Center

I always have a positive experience at Grayson. Justin is very personable and explains everything in a way I can understand. Justin is very personable and explains everything in a way I can understand. More

The service department is outstanding. I had an emergency breakdown and they handled everything with a sense of urgency and professionalism. Great job! I had an emergency breakdown and they handled everything with a sense of urgency and professionalism. Great job! More

The service representative, Dylan, was courteous and very helpful. He clearly explained what would be done and when completed and how long it would take. I was very satisfied with the experience. helpful. He clearly explained what would be done and when completed and how long it would take. I was very satisfied with the experience. More

Professional and thorough. Videos from the technicians are great. The dealership is conveniently located for my needs. Videos from the technicians are great. The dealership is conveniently located for my needs. More

Always get our car up and running when we bring it in to Grayson BMW Grayson BMW More

Easy to schedule service as long as don’t need loaner. Service manager professional and polite. Car ready before estimated time. Service manager professional and polite. Car ready before estimated time. More

Dylan is my contact for services at the dealership. I have found Dylan to be very professional, knowledgeable, and most of all has my best interest at heart. My BMW and myself are in good hands. John I have found Dylan to be very professional, knowledgeable, and most of all has my best interest at heart. My BMW and myself are in good hands. John Rock More

Matt has been great to work with since Will left. He gives timely appointments when I call and is upfront with cost estimates and quick to inform me of any additional problems the technician discover He gives timely appointments when I call and is upfront with cost estimates and quick to inform me of any additional problems the technician discovers. I was surprised that Grayson has a surcharge for using credit cards, especially BMW card. It is probably more psychological than financial but a concern nonetheless. Looking forward to more Hybrid vehicles from BMW in general and Grayson in particular. More

Through service check up’s with minimum waiting by experienced technicians and service manager who explain the service needed. experienced technicians and service manager who explain the service needed. More

Justin is great, knowledgeable, and helpful. Thank you Justin. Will contact him with any questions Thank you Justin. Will contact him with any questions More