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Grayson BMW - Service Center

Knoxville, TN

4.9
608 Reviews

608 Reviews of Grayson BMW - Service Center

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September 27, 2024

Justin is great, knowledgeable, and helpful. Thank you Justin. Will contact him with any questions More

by tracyi7996
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No other
September 27, 2024

They have been great. Matt is excellent. However, my last service involved replacing some upholstery that had come apart and was under warranty. The work apparently requir More

by Steve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
September 27, 2024

Great service! !! Trent is wonderful! Staff is great! Highest quality people and products. Thank you! More

by Jhorntn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trent
September 27, 2024

Dylan was great. Very responsive and efficient. I do enjoy the professionalism of the service department. More

by Mary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan
September 27, 2024

Dylan did a great job taking care of me and my car at Grayson BMW, as is always the case. The car is always in great condition but Dylan takes care of every last detail for me.He goes out of his way for More

by sdmyers1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan
September 25, 2024

I have been so happy over the years that I keep buying new vehicles there! More

by AnitaH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
September 25, 2024

The Service Department has always been quick and very affordable. My service representative, Dylan, at Grayson BMW is fantastic! Always willing to go the extra mile for me and my BMW. Great Job! More

by Meaniep
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan
September 23, 2024

I took my car for a regular oil change. Car was taken to the service area for the customary inspection. Findings were reviewed with me and explained what needed to be taken care sooner, so More

by Jose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan
September 23, 2024

Matt in service is our go to guy! Awesome, dependable, knowledgeable, and customer friendly and respectable. More

by Beamboys
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
September 22, 2024

Always friendly and helpful. Explain what services are due and recommended and cost involved. Also ask me if there's anything I have concerns about. More

by susiedool10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan
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