Grayson BMW - Service Center
Knoxville, TN
608 Reviews of Grayson BMW - Service Center
They have been great. Matt is excellent. However, my last service involved replacing some upholstery that had come apart and was under warranty. The work apparently requir Matt is excellent. However, my last service involved replacing some upholstery that had come apart and was under warranty. The work apparently required disabling the neck heaters on my M4 competition that were not turned back on prior to giving it back to me which require me to make another appointment to fix. More
Dylan did a great job taking care of me and my car at Grayson BMW, as is always the case. The car is always in great condition but Dylan takes care of every last detail for me.He goes out of his way for Grayson BMW, as is always the case. The car is always in great condition but Dylan takes care of every last detail for me.He goes out of his way for me as I am handicapped. I service only there for this level of service More
The Service Department has always been quick and very affordable. My service representative, Dylan, at Grayson BMW is fantastic! Always willing to go the extra mile for me and my BMW. Great Job! affordable. My service representative, Dylan, at Grayson BMW is fantastic! Always willing to go the extra mile for me and my BMW. Great Job! More
I took my car for a regular oil change. Car was taken to the service area for the customary inspection. Findings were reviewed with me and explained what needed to be taken care sooner, so Car was taken to the service area for the customary inspection. Findings were reviewed with me and explained what needed to be taken care sooner, so I can take action. All this was done very professionally and without any pressure. More
Always friendly and helpful. Explain what services are due and recommended and cost involved. Also ask me if there's anything I have concerns about. Explain what services are due and recommended and cost involved. Also ask me if there's anything I have concerns about. More