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Grayson BMW - Service Center

Knoxville, TN

4.9
576 Reviews

576 Reviews of Grayson BMW - Service Center

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May 14, 2025

I love taking my BMW here! Everyone is always so friendly and they always take great care of my care and make sure that everything is perfect. More

by Cidaeaw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan
May 14, 2025

Justin was great to deal with, easy to schedule, and work done on time and properly. More

by rmorrow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Pickle
May 14, 2025

Always a great service experience. Quality, dependable and quick turn around times. Everyone is always friendly and helpful. More

by Darnesb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trent Shull, Justin Pickell
May 12, 2025

The best. Top service. Always make sure you’re taken care of. Friendly. Never had single issue or complaint. More

by cmhake1231
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew
May 10, 2025

Matt, my service representative is extremely professional and competent, and pays great attention to detail! The work done has always been excellent and performed in a timely manner. More

by Jcheek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
May 10, 2025

The sales and service are the best of the best. HIGHLY RECOMMEND!!! Thank you Grayson. More

by bambroziak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Schroller
May 09, 2025

Justin and Grayson Service were Excellent as always. Thank you so very much. Michael Hitch More

by mikehitch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
May 09, 2025

Service department was responsive and addressed all of my issues. I would highly recommend this dealer for service. More

by BMWOwner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan
May 07, 2025

Grayson BMW provides excellent service with a rapid turnaround. Their work is always of the highest quality. Their sales staff is top notch as well. More

by John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
May 06, 2025

Matt Grayson was fantastic during a stressful situation having blown a tire on a Saturday afternoon. Not only did he find the tires required but also got me back on the road to head home in a few quick ho More

by RS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Grayson