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Grayson BMW - Service Center

Knoxville, TN

4.9
641 Reviews

641 Reviews of Grayson BMW - Service Center

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September 02, 2024

Justin always takes good care of me when I bring in my car for service. More

by hnrequipment
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin pickle
September 01, 2024

I have never been made to feel so insignificant in my 30 year automotive sales career. They were just awful to work with. I do NOT recommend Grayson BMW!!! Save yourself the headache and either drive to Cha More

by Retrowench
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matt & James, Service Advisors, Curtis, GM and Dan, Service Manager
August 31, 2024

Justin provides exceptional service for my X5. He is honest, hard-working and provides excellent customer service! More

by monica.crane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
August 30, 2024

Great service- Matt has always treated me very well. I can definitely recommend him and their service department. Top quality More

by keithsmac2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Schroller
August 29, 2024

Matt and the service team always greet me with a great attitude and know the value of my time. More

by Dgmbjj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt and Justin
August 29, 2024

We have always received only the best service at Grayson over 15 years. Justin has always been our service representative! More

by Sleer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Pickle
August 28, 2024

Justin is great asset in Grayson bmw he take care customer very well & nice person More

by chetanjp31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
August 28, 2024

Grayson is the only service department that I trust to do a perfect job. I have never had any problems with the work they do. I have used them for 15 years More

by tsline0220
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin pickell
August 28, 2024

Friendly, courteous, and professional service dept. The Grayson team actually care about getting the car fixed right and back on the road ASAP. 👍👍 More

by rpmay1976
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt,
August 25, 2024

Matt has always taken great care of my X5. He has been my go to for repairs for over 4 years! More

by Suzy Meredith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
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