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Grayson BMW - Service Center

Knoxville, TN

4.9
641 Reviews

641 Reviews of Grayson BMW - Service Center

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August 23, 2024

Grayson BMW has very clean facilities, a great lounge area and super friendly staff members. More

by wilsontj3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
August 23, 2024

My service tech is Justin, he is always very knowledgeable and helpful when it comes to the service on my X6. The mechanics are also very reliable and I appreciate the video of my vehicle servic More

by mgaisser13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
August 23, 2024

Dylan has been great, he helps answer any questions and explains everything fully before any work is performed. More

by Hiten988
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan
August 23, 2024

BMW 330i. The experience is always great. Dylan, the Service Advisor that handles my car is always a pleasure to work with. The Vehicle Techs have always done More

by Flyer.86us
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan
August 23, 2024

Always a great experience with Matt. We are always treated well and given the best service. More

by jennifer.gauntt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
June 27, 2024

Dylan was super helpful and communicative about the work and service being done on my car. More

by jaycbird128
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan
June 20, 2024

Everyone at Grayson is always great to work with. They explain everything well and make sure you know what’s going on with your vehicle. More

by scoops13odellm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
June 13, 2024

I’m a long time customer of Grayson BMW. I continue to do business there due to the professional and excellent standards of the owners. The staff is very knowledgeable and has wonderful foll More

by Tracylh12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trent
June 13, 2024

Nice people, professional. i like the video inspection. Concern for the customer. A.a a More

by b
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Pickle
June 13, 2024

A professional and friendly dealership. Working with Trent is always a pleasure. I was in and out in a timely manner. More

by Jo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trent is very professional and a pleasure to work with.
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