Grayson BMW - Service Center

Matt was amazing and it was the most clean dealership! I arrived in the morning and by the time that I had a coffee and a snack my car was ready! I will be back in August to visit Matt for service… Th I arrived in the morning and by the time that I had a coffee and a snack my car was ready! I will be back in August to visit Matt for service… Thanks, Matt. More

Very professional, communicated well as a recall took 3 days to complete but SW put me in a loaner days to complete but SW put me in a loaner More

Excellent service advisor, repairs always completed correctly. Good customer waiting area while waiting for the service to be completed. correctly. Good customer waiting area while waiting for the service to be completed. More

Good reservation times available, good service technicians, and up-front communications. Enjoy the food and beverage while waiting. technicians, and up-front communications. Enjoy the food and beverage while waiting. More

Dylan is an outstanding service rep. Give that man a promotion and a raise. Great job Give that man a promotion and a raise. Great job More

Great Service knowledgeable service rep. In and out on time. I will be back for sure In and out on time. I will be back for sure More

Always have great experience with the service visit. Justin is so very very very helpful!!! Justin is so very very very helpful!!! More

I always take my car to Grayson for service. I love working with Justin. He’s so thoughtful and helpful. I have been working with him for I’m guessing - 20 years! I love working with Justin. He’s so thoughtful and helpful. I have been working with him for I’m guessing - 20 years! More

Everyone was extremely friendly and helpful, especially my service consultant Dylan! Years ago I was told that the service at Grayson BMW was not friendly or timely. I have found the complete opposite. my service consultant Dylan! Years ago I was told that the service at Grayson BMW was not friendly or timely. I have found the complete opposite. Given this, I would highly recommend not only buying a BMW from Grayson but also their service center. First class!!! More

My experience with the maintenance department was excellent. Trent was able to expedite everything, including having the car cleaned. Also, the waiting area was very comfortable. excellent. Trent was able to expedite everything, including having the car cleaned. Also, the waiting area was very comfortable. More