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Grayson BMW - Service Center

Knoxville, TN

4.9
586 Reviews

586 Reviews of Grayson BMW - Service Center

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April 10, 2024

Justin was a great helper and made sure we were all taking care of!! Very profesional and Excellent Customer Service. We are very happy with our car and will recommend him 100% ♥️♥️♥️ More

by carolgarciarn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Pickell
April 10, 2024

Very professional Impeccable service maintain BMW to high standards Pleased with everything on this dealership More

by patricebeliveau
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Pyka
April 10, 2024

Matt did a great job of getting my vehicle serviced quickly and keeping me informed of the process. More

by famous-gunfire.03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
April 10, 2024

I actually enjoy going there to get my car serviced. It is a pleasant experience all around. More

by Jdaniellet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Pickell
April 10, 2024

James is a very friendly man, he is very responsible and professional worker, he is very nice, i had a good experience with him More

by Hongzunze
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
April 09, 2024

Excellent Service with courteous and knowledgeable service advisor, Trent! Pleasant and clean waiting area with WiFi and refreshments. More

by bkaym1601
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trent Shull
April 09, 2024

Matt is always very friendly and professional. He makes sure I have what I need and explains the process to me thoroughly. More

by Rxberry11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt, Robert
April 09, 2024

James was thorough, professional and courteous. I was pleased with the services provided. Thank you More

by newmanmonty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
April 08, 2024

Matt was excellent as my service advisor. My car is starting to get old and Grayson BMW keeps her going with great service. I highly recommend. More

by Lisa Cobble
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
April 07, 2024

Matt is excellent. His responsiveness and helpfulness is a key reason we continue to have our service completed at the dealership. More

by bburns07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
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