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Grayson BMW - Service Center

Knoxville, TN

4.9
584 Reviews

584 Reviews of Grayson BMW - Service Center

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April 03, 2024

Staff is very helpful and Knowledgeable. Location is extremely convenient. James was very nice and accommodating. More

by chriskahn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
April 02, 2024

Personable ,informative, and knowledgeable. James pyka. Lexxis help me with personal items left in loaner car More

by sandyfaulconer1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James pyka.
April 02, 2024

Trent is always awesome and takes good care of us and our car. We are always able to get right in and right out. More

by llarue37918
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trent
April 01, 2024

Always a great experience with Justin! Very informative, practical, and works to find a mutually beneficial solution to any situation. More

by jpbeck4us
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
March 30, 2024

Service department personnel are very helpful, Matt is my go to guy every time he's always on top of any issues and very helpful. More

by jalfaro4733
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
March 29, 2024

He was good guy and helped well. Will be back to see him. Thanks you More

by Mukesh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Good
March 29, 2024

Quick, attentive, and personable. James took the time to support us when we were in a real jam. We couldn’t be more humbled by his efforts. More

by Kyle.Averill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
March 28, 2024

Grayson does a good job taking car of the customer. There could be more engagement on needed repairs. The staff is great and the experience is always professional. More

by ’wes.thomas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
March 27, 2024

Service at Grayson is wonderful. Justin is so helpful and gives the best customer service More

by dawnemariedesigns
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Pickell
March 27, 2024

Our first service of our BMW was the best we ever had! We were received with open arms even though we did not purchase at Grayson. We were pleased to discover that the car had a couple of free service v More

by Vol1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
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