Grayson BMW - Service Center

Always great, first class service. From beginning to end they keep you informed and do what they say they are going to do. We are very happy bringing our BMW to Grayson. From beginning to end they keep you informed and do what they say they are going to do. We are very happy bringing our BMW to Grayson. More

Dylan was super helpful. He had a great attitude and disposition and made the entire experience pleasant! He had a great attitude and disposition and made the entire experience pleasant! More

Matt was incredibly professional and helpful with the service of my 2013 BMW x3. I won’t hesitate to bring my car back for any additional service service of my 2013 BMW x3. I won’t hesitate to bring my car back for any additional service More

I had a 1 o’clock appointment and Matt. My service writer got me in on time. Kept me informed of what was going on during the service. My service writer got me in on time. Kept me informed of what was going on during the service. More

Amazing experience. Trent was great! I will be coming here from now on. I live 2 hours away, but I will be making the trips Trent was great! I will be coming here from now on. I live 2 hours away, but I will be making the trips More

Fast super nice no as expensive as I thought it was going to be yay to be yay More

Matt was awesome again. He is always helpful and takes care of the issues we have with our X5 He is always helpful and takes care of the issues we have with our X5 More

Service department works very efficiently to try and get a customer in and out in a timely manner. a customer in and out in a timely manner. More

Trent was very upfront and informed with the required maintenance and also the extras I inquired about. Waiting area nicely appointed and made it easy to work or relax, providing free WiFi, hot/cold bev maintenance and also the extras I inquired about. Waiting area nicely appointed and made it easy to work or relax, providing free WiFi, hot/cold beverages and clean facilities. More

Grayson BMW in Knoxville is a very good dealership. It’s made a GREAT dealership by the awesome service representative Matt Scholler. Matt is very professional, efficient, trustworthy, and courteous!!! It’s made a GREAT dealership by the awesome service representative Matt Scholler. Matt is very professional, efficient, trustworthy, and courteous!!! Also, Mike Sonju is a great sales person and we like doing business with him. More