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Grayson BMW - Service Center

Knoxville, TN

4.9
583 Reviews

583 Reviews of Grayson BMW - Service Center

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March 19, 2024

I’m very pleased with this dealership. I’ve always been treated with much care and respect. Will definitely recommend to anyone looking for quality More

by Elena Luck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
March 18, 2024

The service department is always extremely helpful anytime I need anything done. Better than any other dealership I’ve ever had my cars serviced at. More

by Andrew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
March 18, 2024

Best dealership ever. The service department stands head over shoulders from other dealerships with service and prices. Would highly recommend going. More

by wanttospeed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dillan
March 18, 2024

My experience is pretty consistent. When I arrive for my service, I’m greeted right away and am rarely there more than 2 hours which still gives me time to log in and get work done sin More

by K. Jackson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
March 17, 2024

Great customer service, dependable work & fast service. We really enjoyed the drinks provided & the snacks. More

by sethdavis7747
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Pickel
March 14, 2024

We really appreciated the customer service driving in & the personalized service with our advisor (Trent) providing me quotes on top of the maintenance requests. More

by hollyclose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trent
March 14, 2024

My car signaled engine trouble while on vacation. James went above and beyond to get my car in for repair and the mechanics had it running as good as new in less time than promised. More

by aGoetz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
March 12, 2024

Always professional, trustworthy, prompt at processing appointments, making sure my vehicle in good running condition More

by Maria Wicks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Pickell
March 12, 2024

James explained everything very well! ! Very professional experience! Would definitely recommend this dealership. Love my BMW! More

by propen3
Recommend Dealer
Yes
Employees Worked With
James
March 11, 2024

Every one was really friendly and helpful. Just wish they had a loner car since I am so far away. More

by Corvette1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Pickell
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