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Grayson BMW - Service Center

Knoxville, TN

4.9
577 Reviews

577 Reviews of Grayson BMW - Service Center

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February 19, 2024

I was very pleased with the service l received. . Very professional & always keeping me informed of the service 👍 I would refer them to everyone!!! More

by Tennessee1662
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trent Shull
February 17, 2024

Very satisfied with Grayson’s service staff and technicians. We can always count on a good experience. We highly recommend. More

by kimber10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James and technicians
February 16, 2024

Justin, in the service department is professional , knowledgeable, pleasant and very accommodating - while a service visit is never something to look forward to, the knowledge exhibited by the departme More

by AtomicI8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
February 16, 2024

Matt has always been very helpful anytime our cars need service. Excellent follow and always caring. More

by eugenenaughton67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
February 13, 2024

Justin is professional, knowledgeable and yet manages to be very friendly and engaging. I would comment that he is one of the reasons we have been loyal Grayson customers for the pass twenty five years. More

by raypilar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Pickel
February 13, 2024

James was excellent representative for your company. He paid close attention to my needs. I look forward to seeing James in the future. More

by Myrasawyer51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
February 12, 2024

Trent is amazing and does the most to help you in whatever way possible. He is attentive and always strives to give the best possible service. More

by Litty Nitty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trent, Dylan
February 12, 2024

Great customer service. Matt is an amazing advisor that always takes care of you. I will definitely be returning customer. More

by charlesbeaver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Schroller
February 12, 2024

Great customer service. They always take care of me at Grayson BMW. I’ll definitely come back in the future. More

by cgodsell52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan
February 12, 2024

James was an excellent service representative. Got me in and out without any delay. Thank you very much More

by bmccray53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
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