Grayson BMW - Service Center
Knoxville, TN
577 Reviews of Grayson BMW - Service Center
Dylan did a great job helping me plan my windshield replacement so that I could get an estimate for my insurance. The work was done quickly and was of high quality. I am very happy with my service at G replacement so that I could get an estimate for my insurance. The work was done quickly and was of high quality. I am very happy with my service at Grayson BMW. More
Dylan was helpful and professional. I got checked in quickly, agreed to the services that would be performed, and was thankful for the explanation & recap that Dylan provided at the end I got checked in quickly, agreed to the services that would be performed, and was thankful for the explanation & recap that Dylan provided at the end of the service visit. I’m vey satisfied with my visit today. More
It's always a pleasure dealing with Grayson. Today we met James and look forward to working with him in the future. Today we met James and look forward to working with him in the future. More
Grayson is the place your BMW deserves to be serviced. From your contact with the service writer to your drive home in a freshly washed car you will be working with people who know what they are doing. From your contact with the service writer to your drive home in a freshly washed car you will be working with people who know what they are doing. More
Great service! Dylan was terrific. We were traveling from SC to TN and needed an oil change. Arrived a few minutes early and was taken care of with excellent cust Dylan was terrific. We were traveling from SC to TN and needed an oil change. Arrived a few minutes early and was taken care of with excellent customer service. Was in & out exactly when he said we would be. He checked on us during the wait. Everything was clean. Everyone was polite. Excellent experience. More
I have been buying cars from dealership for approximately 30 years. The service department is one of the main reasons. Justin has been my advisor for several years. He always makes sure that I can get an app 30 years. The service department is one of the main reasons. Justin has been my advisor for several years. He always makes sure that I can get an appointment when I need it and has always been available when I am traveling and have an emergency or question. His reputation with his customers is a big asset for BMW and Grayson More