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Grayson BMW - Service Center

Knoxville, TN

4.9
577 Reviews

577 Reviews of Grayson BMW - Service Center

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February 10, 2024

Grayson BMW Service Dept. is great! They are prompt, courteous, efficient and thorough. Always very helpful! More

by Donna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Schroller
February 10, 2024

Dylan did a great job helping me plan my windshield replacement so that I could get an estimate for my insurance. The work was done quickly and was of high quality. I am very happy with my service at G More

by green3000four
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dlyan
February 10, 2024

Dylan was helpful and professional. I got checked in quickly, agreed to the services that would be performed, and was thankful for the explanation & recap that Dylan provided at the end More

by Becca
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan
February 07, 2024

Matt Schroller is a wonderful advisor and is always helping make vehicles the very best. More

by MFORCE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Schroller
February 07, 2024

It's always a pleasure dealing with Grayson. Today we met James and look forward to working with him in the future. More

by Lauri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Visited with Robert in the showroom while waiting. He showed us the latest and greatest.
February 07, 2024

Grayson is the place your BMW deserves to be serviced. From your contact with the service writer to your drive home in a freshly washed car you will be working with people who know what they are doing. More

by David
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trent Shull
February 03, 2024

Great service! Dylan was terrific. We were traveling from SC to TN and needed an oil change. Arrived a few minutes early and was taken care of with excellent cust More

by Laura Allen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan
February 03, 2024

I have been buying cars from dealership for approximately 30 years. The service department is one of the main reasons. Justin has been my advisor for several years. He always makes sure that I can get an app More

by NMO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
February 02, 2024

Friendly service assistance with recommendations my car needed to ensure my future driving expectations of my BMW More

by Kernba01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
February 02, 2024

Outstanding service department-Matt is very courteous and accommodating and we appreciate his attention to detail. More

by smithc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
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