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Grayson BMW - Service Center

Knoxville, TN

4.9
576 Reviews

576 Reviews of Grayson BMW - Service Center

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January 18, 2024

Always great service even in the worst weather. The service work always quality workmanship. All around one of the best auto shops in town. More

by Bsanford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
January 17, 2024

Justin was great to work my car in without appt when the back lights went out . He had to order parts but still got it done a head of schedule. I really appreciate his efforts on my behalf. Many Thanks, P More

by Pmichelson001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Pickle
January 13, 2024

We waited 2 1/2 hours for an oil change. We were offered a car wash after the car was ready and sitting out front. More

by NewBMWowner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Justin Pikle
January 13, 2024

Good people. Prompt . Thorough. Clean and comfortable waiting area. That’s all I have now. More

by bill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James.
January 12, 2024

Matt is amazing to work with and always communicates everything going on in a timely matter. More

by carolynhudgens44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
January 12, 2024

Best service center in town! I wouldn't trust any other place! They go above and beyond service work. BMW really cares for your vehicle! More

by Shannon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin and Stephen
January 12, 2024

Great service at a reasonable price. James was very quick to keep me informed about the status of my repairs More

by davidmezell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
January 10, 2024

Dylan Grayson did a great job helping us out this weekend. The dealership does its best to help folks stay out in the road. More

by Doc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan
January 10, 2024

Great service department. Service managers are efficient, knowledgeable and very personable to deal with. When they fix something it is done right However, as with all BMW de More

by Duane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trent
January 09, 2024

I had a wonderful experience at Grayson BMW! I would recommend them to anyone that owns a BMW. More

by meganmpruitt4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
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