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Grayson BMW - Service Center

Knoxville, TN

4.9
577 Reviews

577 Reviews of Grayson BMW - Service Center

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January 05, 2024

Easy to get appointments, usually work u rite in as soon as u pull up, everyone is friendly and courteous, nice and clean waiting room, and let u know exactly what they did and the condition of ur car. More

by elvin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James was service advisor.
January 05, 2024

Appreciate the service and options presented to me as my free oil change is coming to an end. More

by kmiddleton606
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
January 05, 2024

Dylan was very good to work with. Fast check in. Courteous service. Quick resolution of the issue. More

by AussieDawg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan
January 05, 2024

We always receive great service from the service department and Justin Pickle always takes great care of us during the process. More

by RCK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Pickle
December 27, 2023

I had a sudden. Issue and they worked me in and fixed it in a very timely manner ! More

by Laurapbarnes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan
December 26, 2023

James was helpful. The service dept was very thorough with the service. The dealership was very nice. More

by lance.rosebuilders
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
December 24, 2023

Matt was great to work with! ! Excellent service! Working with him is always a seamless experience. More

by BMWaddict
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/a
December 21, 2023

Prompt service and they go above and beyond to make sure that your vehicle is performing optimally at a fair price More

by baye1518
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Pickell
December 21, 2023

Excellent service department. They are always kind, helpful and very efficient. Would absolutely recommend Grayson! More

by annagilbert1979
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Pickell
December 21, 2023

Everyone at the dealership was amazing and got everything fixed and got me out of the dealership as quickly as possible!! More

by Scmiller5153
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
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