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Grayson BMW - Service Center

Knoxville, TN

4.9
643 Reviews

643 Reviews of Grayson BMW - Service Center

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February 22, 2024

Great service, Dillon was terrific, big fan! They immediately took care of the car, assessed what needed to be done and followed up as professionals. More

by Brian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dillon
February 22, 2024

professional, pleasant and prompt service! I appreciate the final touch of washing my car! I would recommend Grayson BMW service department. More

by pmricker.pmrPlyr2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
February 22, 2024

Great and friendly service. Thorough inspection and repairs. Would highly recommend to all BMW owners. More

by dcliffknox
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
February 22, 2024

Justin was super responsive and communicated promptly and clearly throughout the service. Great experience, will continue to do business here! More

by hasmith0203
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
February 21, 2024

BMW always takes great care of me, can’t thank them enough for all they do! More

by sophia Grack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan
February 21, 2024

Easy to do business with and very satisfied with the work done. Car serviced on time More

by Dave
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt, Schroller
Feb 21, 2024 -

Dave responded

Yes

February 19, 2024

I was very pleased with the service l received. . Very professional & always keeping me informed of the service 👍 I would refer them to everyone!!! More

by Tennessee1662
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trent Shull
February 17, 2024

Very satisfied with Grayson’s service staff and technicians. We can always count on a good experience. We highly recommend. More

by kimber10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James and technicians
February 16, 2024

Justin, in the service department is professional , knowledgeable, pleasant and very accommodating - while a service visit is never something to look forward to, the knowledge exhibited by the departme More

by AtomicI8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
February 16, 2024

Matt has always been very helpful anytime our cars need service. Excellent follow and always caring. More

by eugenenaughton67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
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